How do I uninstall an app that wont me delete or put in trash?

Can't uninstall canon printer / scanner app and network tool.

Mac mini, macOS 14.0

Posted on Oct 25, 2023 12:48 PM

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Question marked as Top-ranking reply

Posted on Oct 26, 2023 11:17 AM

Hello mireal,


You came from the best resource for your issue with deleting apps on your Mac: Uninstall apps on your Mac


One important thing to remember, is that you'd need to be an administrator on the Mac, in order to delete apps.


You can also try these related steps from the Canon website: Uninstall and Reinstall the Printer Driver for a Mac (Just don't continue with the steps to reinstall the driver.)


If those steps don't help out, then we'd need to know more about the issue. For example, what happens when you drag this app to the trash? Are you receiving any errors along the way? The more we can understand about what's happening, the better we can assist.


Cheers!

3 replies
Question marked as Top-ranking reply

Oct 26, 2023 11:17 AM in response to mireal

Hello mireal,


You came from the best resource for your issue with deleting apps on your Mac: Uninstall apps on your Mac


One important thing to remember, is that you'd need to be an administrator on the Mac, in order to delete apps.


You can also try these related steps from the Canon website: Uninstall and Reinstall the Printer Driver for a Mac (Just don't continue with the steps to reinstall the driver.)


If those steps don't help out, then we'd need to know more about the issue. For example, what happens when you drag this app to the trash? Are you receiving any errors along the way? The more we can understand about what's happening, the better we can assist.


Cheers!

Oct 26, 2023 12:59 PM in response to mireal

Thanks for clarifying this for us, mireal.


Does the delete button appear for that app at all? You can find the steps to locate the delete button here: Uninstall apps on your Mac - Apple Support

  1. "To open Launchpad, click it in the Dock or open it from your Applications folder. Or pinch closed with your thumb and three fingers on your trackpad.
  2. If you don't see the app in Launchpad, type its name in the search field at the top of Launchpad. If you have more than one page of apps, you can switch pages by clicking the dots at the bottom of the screen, or by swiping right or left with two fingers on your trackpad.
  3. Press and hold the Option key, or click and hold any app until the apps jiggle.
  4. Click the Delete button  next to the app that you want to delete, then click Delete to confirm. The app is deleted immediately.

If you can't delete an app from Launchpad: The Delete button  appears only for apps that you downloaded from the App Store. Delete other apps using the Finder instead."


Was the app installed from the App Store?


If you're still unable to delete the app, can you start your Mac in safe mode to delete the app? This resource will show you how to start in safe mode: Start up your Mac in safe mode - Apple Support


We look forward to your reply.


Kind regards.

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How do I uninstall an app that wont me delete or put in trash?

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