Hi! I have to say that I'm not happy at all with the new text/alert tones. The volume is ridiculously low. Is anyone else dealing with this? My ring tone will be at max volume and you can barely hear the text and alert tones. I have to stick with the classics. That needs to be fixed.
iPhone 13 Pro Max
Hi PlumThingz,
Thank you for posting to Apple Support Communities.
Let's check the Attention Aware settings. When this is on, it may cause the alerts to be a bit lower. Go to Settings > Face ID & Passcode. You can make sure Attention Aware Features is off there.
Test and report back with the result.
Cheers.
Hello PlumThingz,
We're glad you were able to go back and verify your settings. Try the following steps to see if they help to resolve the issue:
Power cycle the iPhone with these instructions: Restart your iPhone - Apple Support. While simple, this can refresh the iOS, apps and connections.
The latest version of iOS is 17.1. If you visit Settings > General > About, and this does not show for Version, you'll want to update the software on your device to see if this helps to correct the issue. Here's information on how: Update your iPhone or iPad - Apple Support.
If the issue remains, you'll want to reach out to Apple Support directly for further assistance. You can reach out to them by clicking here: Get Support or over the phone by calling the number that is most local to your region: Apple for support and service - Apple Support.
We hope this information helps you out.
Kind regards!
Hi! Thanks so much for your response. I did check that setting and it is off. My ring tone is nice and loud. But those text and alert tones just aren’t great. Guess this is something Apple has to take care of. Thanks for your help!!
New text tones
