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iPhone 15 Screen Scratching Easily?

I've had my new iPhone since launch date and only just noticed a tiny scratch in the top right of the screen. It's not minor as I can feel it by running my nail along the screen and just very confused where it's come from. I always have the phone by itself in my pocket and haven't dropped it or anything similar at all.


Compare that to my previous iPhone 12 Pro Max which I never had a screen protector on and it's been dropped a handful of times with not a single scratch on the screen.


I don't have a screen protector atm so technically my fault, but I'm struggling to understand what could have scratched it so easily.


[Edited by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Oct 25, 2023 7:54 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2023 12:14 PM

Ive had mine since launch, I also have had every iPhone ever, never wore a case or screen protector, I dropped those hundreds of times and never got scratches. My iPhone 15 Pro Max has more scratches on it in 1 month with 0 drops than any phone ive ever had in my life, my entire screen is deep scratches. it is terrible.

234 replies

Dec 25, 2023 11:15 AM in response to christianfromguernsey

My own 15Pro256 scratched itself. I think it has a software bug because I don't understand how I could have scratched it in the first 2 hours when it was mostly charging and on the couch. I've had iPhones since the second generation. I have an XS for 5 years, and it fell off a motorbike at 80km/h without getting scratches. I think this one is made of plastic or something cheap anyway."

Jan 16, 2024 2:48 PM in response to lobsterghost1

you are contradicting yourself, you stated in another comment that apple has been using the same glass formula for the past 3 years and then you come on to say that the glass formula on 15 is easier to scratch but difficult to break ? So how is it the same ?

you keep mentioning to spend a few more bucks and get a screen protector so why not just put a cheap screen and put a high quality screen protector, with that argument, there was no need for more durable titanium body, use the cheapest material for the body and just get a high quality case to cover it. Is it really high quality when it needs additional protection all around. To be honest it seems like you haven’t used many iPhones, you mentioned to someone that they were lucky because their previous phones didn’t get scratches, no it just seems those screens were better. Try iPhone 13pro if you have one, the screen doesn’t get scratches easily and it doesn’t even break easily.

Feb 6, 2024 3:52 PM in response to christianfromguernsey

Same thing happened to my IPhone and Apple Watch. If you let someone else use your device, especially people with long fake nails, your IPhone can get scratched. It can also happen if you were wearing fake nails. If the scratch is small, you can buff it out with an eraser. If it is small, you can also put on a screen protector. Big scratches are something else, though. You may need help from third party companies, which will cost 50-300

Feb 10, 2024 6:54 PM in response to 96Mathematics

96Mathematics wrote:

I really am at a loss for words. My beautiful new iPhone 15 which I have hardly used seems to have scratches over it. I am 70 years of age and this was a present. I have had iPhones and iPads since beginning. I met Steve jobs and Sir Jonathan Ives in the car park at Cupertino the year the iPad came out. I have photo to prove it. I love Apple products and so sad about these scratches. What do we do.


I told you when posted the same words above. Put a screen protector on your iPhone.


[Edited by Moderator]

Feb 12, 2024 10:44 AM in response to 96Mathematics

You keep asking the question about what to do. You can certainly take your iPhone to your Apple Store and show it to them and they will tell you cosmetic issues are not warranty items. Then when your there, you can also do what I've told you twice now and pay Apple to install a screen protector on your iPhone. Apple has sold and installed screen protectors on every iPhone they've sold, going all the way back to iPhone 3.

Feb 18, 2024 8:57 AM in response to Appallingcompany

There really isn't since at least the iPhone 7, independent tests have shown that again and again.


Always use a screen protector; if you don't want to use one, your screen will inevitably scratch.


That's the way things work in the premium smartphone world.


This is an old article, but it is still applicable:


The Verge: Why your brand-new smartphone will scratch just as easily as your old one


Mar 14, 2024 11:08 AM in response to megraphix

It's an issue that people spend so much for their phone and don't bother to spend an additional $30-$40 to protect the screen.


It's exactly like saying "I've been driving for twenty years and have never been in an accident, I don't need collision insurance" and then you get in an accident.


Independent tests have shown time and time again there is no issue with the screens.


If you feel there is an issue with yours, make an appointment to have it examined:


Genius Bar Reservation and Apple Support Options - Apple


iPhone 15 Screen Scratching Easily?

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