iPhone 15 Screen Scratching Easily?

Andrewwd6 wrote:

The first one fell 2ft from my pocket onto a carpeted floor and shattered the screen after a few weeks. The second has scratches all over the screen from normal, light daily use (never dropped, tossed in a bag, etc.). Never had such a poor quality device from Apple. Very disappointed and dissatisfied with this phone.

This is why many third-party cases advertise drop protection.

The iPhone 15 series of phones have screens that are no more fragile or subject to scratching than any other premium smartphone.

iPhone 15 series scratching too easily.

Recently upgraded from an iPhone X to an iPhone 15 plus, I dropped my iPhone X countless times without a case countless times from fair heights and there were no scratches; within weeks my 15 plus is covered in minor scratches. There is a stark difference in durability in comparison to the older models.

Hello~ Why not tell Apple about it? Click on below…

Product Feedback - Apple

Put a screen protector on it…problem solved. None of my iPhones have any scratches on them at all because as soon as they come out of the box they get a quality screen protector, one of the best cases made, a camera protector and a back glass protector. I do it as kind of an insurance. Complain or do something about it. Take care.

~Katana-San~

It's an issue that people spend so much for their phone and don't bother to spend an additional $30-$40 to protect the screen.

It's exactly like saying "I've been driving for twenty years and have never been in an accident, I don't need collision insurance" and then you get in an accident.

Independent tests have shown time and time again there is no issue with the screens.

If you feel there is an issue with yours, make an appointment to have it examined:

Genius Bar Reservation and Apple Support Options - Apple

Yes, you are correct. I only see reports with the whole number value, and while statements declare it is harder, the old and new screen numbers are reported at 6. For my situation, I am still curious how 3 weeks of typical usage resulted in more scratches than 6 years with some serious accidents and drops. Putting in a coat pocket without keys can in no way compare to multiple out-of-pocket drops of the old phone. There is always the possibility of a batch-based defect.

By the way, do you have a screen protector that you have good success with while using a case? I've found the glass ones just end up cracking very easily, and the hydrogel ones always seem to bubble up for me when I put the phone into the case.

iPhone 14 used Ceramic Shield, just as iPhone 15 does. From the research I've done, there is no difference in the formulation of the glass. I'd say you were just lucky to not have scratched your previous iPhone and you've not been so lucky with your current iPhone.

If you use Apple's compare iPhone models at www.apple.com, here is what it says about iPhone 14

"Ceramic Shield front, tougher than any smartphone glass"

And here is what Apple says about iPhone 15

"Ceramic Shield front, tougher than any smartphone glass"

I had my iPhone 12 for all of this time without one scratch on the screen!

This is very annoying since I’m a very careful person.

The iPhone 15 glass is definitely more prone to scratches than previous older models.

I mean luck plays a lot into this but man I know I put my iPhone 4, 5, 6, 7, SE, XS, 12, 14 through a lot more stress with only micro scratches to the screen. It’s suspicious to me that I’ve had the 15 for two months to have “deeper grooves at a level 7”.

Marketing terms don’t mean the quality control is the same. Regardless, I’m stuck with it and I’ll just accept that this screen will scratch more. Maybe I’ll replace it later on to get a fresh feel.

I’ve had an iPhone 3G, 4, 5, 6, 7, XS, 12, and 14. Many of which I dropped multiple times caseless. Not once did I get a deep groove in the glass like this 15 has. Just an observation to share with the group. Again, marketing terms on the website don’t account for quality control. If this issue is wide spread, I’d like to make my experience known. Is that alright?

It's fine to share an opinion. But sharing an opinion on a user to user only forum, doesn't really help anyone. There is no technical solution anyone can offer here except to recommend using a screen protector if they don't want their expensive iPhone to get scratched. Anything else is pretty much pointless. No one has yet to create glass which can't be scratched. So either protect the screen or don't complain if it gets scratched unprotected.

Less than 24 hours old, and my 15 pro max has multiple scratches from being in my pocket! This is hands down the worst glass EVER on ANY smart phone. Apple has turned into the Walmart of cell phones. What a joke.

Recently switched to iPhone from Pixel. I’ve had this 15 Pro for 12 days with light use and zero drops. There are already noticeable scratches on the screen. Never needed a protector on my Pixels which I’ve dropped during the long time periods I used them. Not one scratch. I hope ATT doesn’t give me trouble when I return this POS tomorrow.

Curiously I got a small but easily noticeable scratch right across the dynamic island. At least it’s not really on the screen itself but it’s anoying and i dont know where it came from. I’ve only had this phone for a few months. I have a case but no screen protector cause i don’t like that. This iPhone 15 pro max seems more prone to scratching than others. I have had an iPhone XS Max for more than 5 years before with no visible scratch. This iPhone 15 pro max got one fairly visible in only 2 months of use. A bit of a disppointment for me given the price paid. Not sure of the reason why it appeared only on the dynamic island though. Maybe it’s random.

Same, also had mine since launch, also am a psycho who has owned every iPhone Pro (or pro-type) model since the first one, and never used a protector. And yup, my 15 Pro has micro-scratches all over the screen that I can feel with my finger. It lives in my pocket (with no other items, no keys or anything) and has never been dropped.

I literally just got the iPhone 15 plus yesterday and it's been laying on my bed or the countertop the entire time and now it has over 10 scratches around the edges of the entire screen. This is very disappointing because my 6S didn't have one scratch on it and I'd had it for 8 years. This makes me regret ever buying this phone. They need to do a recall and replace the screens with a better quality glass.