iPhone 15 Screen Scratching Easily?

Same, also had mine since launch, also am a psycho who has owned every iPhone Pro (or pro-type) model since the first one, and never used a protector. And yup, my 15 Pro has micro-scratches all over the screen that I can feel with my finger. It lives in my pocket (with no other items, no keys or anything) and has never been dropped.

Yep, the iPhone15 is a major downgrade for me from my iPhone 12 Pro. I never had a screen cover on my old phone— never got a single scratch. I have had the iPhone15 for less than two months— several weeks of which there was a screen cover on it that cracked and had to be removed. No problem i thought, considering my last iPhone never got a single scratch with no screen protector— and i was ROUGH with that phone lol. But the screen on my iPhone 15 is covered in tiny scratches. It’s ridiculous. This phone is a downgrade in more ways than that— the camera is terrible in comparison, they didn’t bother to give a new charging block despite changing the block style so it no longer works with a usb port, when you click “open in app” on a webpage half the time it takes you to the App Store despite the app being totally updated while the other half of the time it actually opens the app— i guess this is a slight improvement over my old phone which never opened the app, only the App Store; the screen seems to glitch constantly. I’m so mad i upgraded to this POS. This will be my last iPhone unless they make some major changes.

I have the same ISSUE!!

I bought mine and waited a couple of days to get a screen protector to come in and I am already noticing scratches !! Never in the years that I have been with an iPhone see a screen SCRATCH so easily!

APPLE NEEDS TO ADDRESS THIS, I Don't think many of us have been imagining any of this. ( and their Apple cases break so easily, while I was seating my phone sled out of my pocket and fell but two feet and is already Cracked!! WHAT IS GOING ON???

I literally just got the iPhone 15 plus yesterday and it's been laying on my bed or the countertop the entire time and now it has over 10 scratches around the edges of the entire screen. This is very disappointing because my 6S didn't have one scratch on it and I'd had it for 8 years. This makes me regret ever buying this phone. They need to do a recall and replace the screens with a better quality glass.

Same with my iphone 15 pro max! I remembered to do a search and here I am. I have NEVER used any screen protector on previous iphones. I just went from my iphone 11 (zero scratches with no screen protector) to the iphone 15 pro max yesterday night. IN LESS THAN 24 HOURS, there are hair line scratches all on the top of the front of the phone and a couple that I can feel with my nail. WHAT is going on?! iphone glass was made of gorilla glass. I remember seeing a guy scrape his keys on it with zero scratches! How did this get scratched? It was only in my back pocket of my jeans, which is where my iphone 11 was kept for the last 4 years daily! NOT happy at all. Going to address this with the store and see about a refund.

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guitarkid5 wrote:

WRONG! I have NEVER used any screen protector and my previous iphones NEVER got any scratches of any kind. In less than 24 hours, my new iphone 15 pro max has hairline scratches on the glass from being in my back pocket, which is where my iphone 11 spent the last 4 years, along with the other phones. I still have all the phones. NO SCRATCHES of any kind.

Then you were very very lucky. As far back as iPhone 6, with EVERY new iPhone release there are threads just like thread about how awful the newest iPhone screen scratches. Feel free to do a search and you'll find pages of threads on each new model. You have just been lucky, that's all. And every iPhone can be scratched and were in fact scratched.

SOLUTION: I've posted on here echoing each and every comment. I took my phone into the apple store. This is after hours and days of customer support of going nowhere. I was persistent. Initially they told me "too bad so sad, it's esthetics and not covered". This was not acceptable to me. So they made notes on my case. Customer support noted that my phone was "shipped with scratches". NOT MY WORDS. I never said that. Then they kicked me over to sales and they directed me to go into a local Apple store. When I went into the store again the genius's repeated "shipped with scratches" again NOT MY WORDS. They replaced my phone with a new one - immediately I had them put on the Belkin screen protector with their fancy installation device (worth the extra $49). It'll take an hour out of your time to transfer the data in the Apple store. Again, worth it because my phone was under a month old and I wasn't going to live with those scratches on a brand new phone.

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I’ve had five different iPhones of the course of the last 10 years. No screen protectors, no scratches, ever. I’ve had the iPhone 15 for three months and have five independent scratches. This is clearly a worse screen material than previous iPhones. What’s the solution here? this is terrible.

Had an iPhone since launch day in 2007 and iPhone 15 Pro Max is scratching so easily. 20 scratches in only a few months. I’ve since added screen protector for first time and still see scratches underneath. Disappointed with quality of most expensive iPhone I’ve ever owned.

ghayoor66 wrote:

you are contradicting yourself, you stated in another comment that apple has been using the same glass formula for the past 3 years and then you come on to say that the glass formula on 15 is easier to scratch but difficult to break ? So how is it the same ?

you keep mentioning to spend a few more bucks and get a screen protector so why not just put a cheap screen and put a high quality screen protector, with that argument, there was no need for more durable titanium body, use the cheapest material for the body and just get a high quality case to cover it. Is it really high quality when it needs additional protection all around. To be honest it seems like you haven’t used many iPhones, you mentioned to someone that they were lucky because their previous phones didn’t get scratches, no it just seems those screens were better. Try iPhone 13pro if you have one, the screen doesn’t get scratches easily and it doesn’t even break easily.

I have NOT contradicted myself at all. Ceramic Shield was introduced on iPhone 12 and has continued on iPhone 13, 14 and 15. In this formulation, the glass was made more flexible to help avoid cracking in a fall. Prior to that, phones were too easily shattered and once the new formulation was released, the incidence of shattered iPhone screens was dramatically reduced. And every iPhone model released have had threads just like suggesting their iPhone scratches more than the previous iPhone they owned. If someone didn't ever get any scratches on a previous model, they were simply lucky. The formulation hasn't really changed since iPhone 12.

I'm sorry you and others can't accept the fact that the glass on iPhone 15 is no more susceptible to scratches than phone released 4 years ago, but they're not. And it just makes sense to put a screen protector on a device which now costs north of $1000 to be assured the screen can't be scratched.

Finally, your argument that a cheap screen could be the right solution fails to take into account how much technology is built into the screen, the refresh rate of the screen, the number of and quality of pixels the screen uses to display content. Those require expensive screens to reach the brightness level you've come to expect, with the resolution you've come to expect.

Im very religious in buying a case, screen protector and camera protector as soon you buy a new phone. But this time I didn’t know I was going to receive such a fragile object as a phone…which can be easily damaged in less than a week.

My case and camera protectors arrived the second day I was using the phone, but the belkin-like screen protector had 1 week to be delivered.

Somehow, in those days even though I was being mega careful and I never dropped the phone or put it on dirty surfaces…the phone got 3 very small scratches deep enough to be felt with the nail near the middle of my screen.

I have never had this issue before with any previous owned iphone. Last one I had was the SE, and I have been to the beach many times with it without EVER using a screen protector and that phone still has 0 scratches. Unbelievable

Now the screen protector arrived for the 15 and at least the scratches became barely notorious once it was applied.

I really hope this together with the hard case, will prevent the phone from acquiring more scratches or even breaking. I usually change phones every 3-4 years..so we will see.

I am extremely disappointed to already see scratches on my 20 day old iPhone 15 Pro. The iPhone XS Max that I turned in, although ancient, had no scratches and never had a screen protector. I now have an amFilm Screen Protector but cannot use the lens protectors because the ESR Hybrid Case with Stash Stand will not close with the protectors.

Will the lenses scratch as easily as the primary screen?

NetNanna wrote:

I am extremely disappointed to already see scratches on my 20 day old iPhone 15 Pro. The iPhone XS Max that I turned in, although ancient, had no scratches and never had a screen protector. I now have an amFilm Screen Protector but cannot use the lens protectors because the ESR Hybrid Case with Stash Stand will not close with the protectors.

Will the lenses scratch as easily as the primary screen?

The lens covers over your cameras are Sapphire Glass, which is almost impossible to scratch. It is NOT necessary to put lens covers on them and can in fact degrade the quality of your photos if you do.

I bought my iPhone 15 Pro on December 22 and cleaned my screen for the first time today. What I thought was a thin strand of fruit fiber is actually a deep and distracting scratch! The scratch is so pronounced that I can feel it with my finger nail. I initially assumed Apple shipped my phone with a thin removable plastic film covering my screen. Wrong again!

I carried my iPhone 10xr in my packet daily for 5 years and did not have a single scratch on the screen. ****

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I’ve had the same issue. I had an iPhone 12 for 3+ years without a case and had no scratches at all. Got the new iPhone 15 a couple months ago and just noticed three pretty significant scratches on the screen (one of which I can see while typing this, which is pretty annoying). Getting the sense reading the other comments that the iPhone 15 is a lot more delicate than prior version. Really regretting versioning up.