iPhone 15 Screen Scratching Easily?

The time it takes to replace a screen has nothing to do with whether it should be free.

Instead, if your screen was scratched because you chose not to apply a screen protector before using it, you somehow caused the scratches, whether from a pocket or the inside of a purse, which is worse.

Your best bet is always to leave the phone sealed in the box until either you have a protector ready to apply or you are at the Apple Store and they can apply a protector for you.

Screen scratches are considered cosmetic damage and therefore are not covered by AppleCare+.

There is no screen defect occurring across the iPhone 15 product line, and if your individual phone had been faulty the Apple Store staff would have told you such.

There's no issue here other than your decision to not protect your expensive device with an inexpensive screen protector, and you're now suffering the consequences.

Tests have shown repeatedly the screen is no more subject to scratching than any other iPhone sold in the past seven years.

There are lots of people who have never had a car accident in their lives and get into one within hours of driving their first brand new car off the lot.

Things happen, which is why to always use a screen protector.

I have a 15 Pro Max and it is the easiest phone to scratch I have ever had. Lots of little scratches, many you can feel with a fingernail. I have had many iPhones before (a 4s, 6s, 10 and 12 Pro Max, 13, 14, SE2, SE3, oh and 11 PM), what the **** is going on, is Apple going to do anything?

I always put a case on when I buy a phone and I have used screen protectors in the past, on my 4s and my 10. Surely this is a problem?!?

el_masmalo wrote:

The suggestion to use screen protectors is not appropriate as, by design the advantages of the display are the reflect and oleophobic coatings it has. no screen protector has the same coatings, and the glue layers alters the light dispersion of the screen, no matter the quality, and I'm not into the aesthetics, just on the usability.

Apple would likely be interested to know they are doing something inappropriate by selling and installing screen protectors from Belkin on iPhone's in their stores around the world. To suggest its not appropriate is patently false. Good screen protectors are oleophobic coated (which just reduces fingerprints, btw) and unless you are using sophisticated lab equipment to measure light dispersion, the human eye cannot see a difference. Some screen protectors even offer higher levels of Blue Light filtering, which will help to protect your eyes better, like protectors from Zagg.

You can justify why you don't want a screen protector on your phone personally. You just can't make things up to support your justification.

This is from Apple.com and is the screen protector they install every day on customer iPhones: Belkin UltraGlass 2 Screen Protector for iPhone 15 Pro Max - Apple

All Apple Stores install screen protectors from Belkin on iPhones around the world every day of the week. You can't order an iPhone to come with one on the phone, but you can certainly go to any Apple Store and have one installed by Apple in the store.

iPhone Cases & Protection - iPhone Accessories - Apple

Hello~ My iPhone is absolutely beautiful and how heavy could a screen protector and my extras be? I didn’t dip it in concrete. I personally think all this complaining is much ado about nothing. Complain to Apple below as they get paid to listen to it…

Product Feedback - Apple

Have a nice day!! :D

~Katana-San~

Hello~ Why not tell Apple about it? Click on below…

Product Feedback - Apple

Put a screen protector on it…problem solved. None of my iPhones have any scratches on them at all because as soon as they come out of the box they get a quality screen protector, one of the best cases made, a camera protector and a back glass protector. I do it as kind of an insurance. Complain or do something about it. Take care.

~Katana-San~

Regardless of your experience with past iPhones, your scratches would have been completely prevented by the use of an inexpensive screen protector. There is no "horrible" hear - the iPhone 15 screen is as rugged as any iPhone since the 8 and X.

If you feel your phone is defective, make an appointment to have it examined and Apple will make a determination.

Genius Bar Reservation and Apple Support Options - Apple

I've had good luck with the Belkin and OtterBox glass protectors. I've never had a case break them, but it depends upon the case you use.

I've also never had a plastic protector peel up.

Yes, there's the possibility of a batch defect, and your local Apple Store will examine your phone and tell you whether the scratches on yours are considered cosmetic damage.

Genius Bar Reservation and Apple Support Options - Apple

How do you know that?

I’m also facing same issue whereby I bought in my country (Premium Reseller) and I didn’t notice that there is scratch at left top side. Never and ever buy Iphone with this condition. I bought IPhone 15 Pro last November 19 and when I bought this back to the store, they refused to exchange it and saying it might be human error but I asked the store to proof it which even I challenge the store leader to take a knife to scratch it but they don’t dare at all.

Unfortunately, this Premium Reseller isn’t responsible for any factory defect at all and I believe in other countries they might change it immediately to keep Apple’s name reputation.

This is very bad experience as the Apple Fan to know this IPhone 15 Pro is worst ever produced.

Better think 2 or 3 times before buying IPhone 15. Thank you

It kind of is, when the purpose in sharing the experience is to say how disappointed you are in your perceived quality of the glass on iPhone.

Nope. I live in the good old USA. Not sure if that comment was meant to offend me or not? I'm sure India is a fine place to stay.