iPhone 15 Screen Scratching Easily?

I've had my new iPhone since launch date and only just noticed a tiny scratch in the top right of the screen. It's not minor as I can feel it by running my nail along the screen and just very confused where it's come from. I always have the phone by itself in my pocket and haven't dropped it or anything similar at all.


Compare that to my previous iPhone 12 Pro Max which I never had a screen protector on and it's been dropped a handful of times with not a single scratch on the screen.


I don't have a screen protector atm so technically my fault, but I'm struggling to understand what could have scratched it so easily.


[Edited by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Oct 25, 2023 7:54 PM

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Question marked as Top-ranking reply

Posted on Nov 2, 2023 6:45 AM

sobelo1 wrote:

me too. not sure why i’m spending $1,000 on a phone for it to be scratched when in my pocket

An unprotected iPhone screen carried in your pants pockets may not be hosted in as pristine an environment as you think. When pants are washed, some reside detergent is left, which then when dried can turn into microscopic crystals. In addition we live in a world with micro-sand particles, which can accumulate in our pockets. You can't necessary see them, but when they are brushed up against an unprotected glass screen, these teeny tiny particles become abrasives and can scratch your iPhone screen. This is why I personally NEVER keep my phone in my pocket. Instead, I keep my phone in a belt clip case, which places the phone face down so it can't be harmed by anything. And I also make sure to put a decent quality screen protector on my phone right out of the box, to ensure the screen can't be harmed. I find it more amazing, people will pay $1000+ for a phone and not spend a few dollars more to protect it.


While I'm not going to post any links to articles, there are a number of really good, not biased articles about the new glass formulas on modern iPhones and scratch resistance. Google them. Simply said, the newer formulas are intended to make the screens harder to break, which since Apple moved to this glass is quite apparent. But when you make glass harder to break, that doesn't mean it's harder to scratch. In fact the opposite is more common. Glass which can flex more to avoid breaking, can be easier to scratch. So, it's wise to use a screen protector and this becomes a non-issue.

234 replies

Feb 17, 2024 8:40 PM in response to christianfromguernsey

I got the same issue, i got iphone15 I just use it for 3 days while waiting screen protector film from online shopping, I keep it in my pocket and found that there is lot on tiny scratch on screen. My own cheap android phone never have this tiny screen like this after use for a year but iphone15 did, im so shock why this good quality phone have very very weak on screen protection.

Feb 18, 2024 1:28 AM in response to EK-7

It's very scratch-resistant.


Rather you chose to slide it into your pocket despite having a screen protector on the way.


I won't even take my phone out of the box without having a screen protector ready to apply, and usually have it done right at the Apple Store when I pick up my phone.


It doesn't matter what phone you had before, all premium smartphones have similar scratch resistance, though at least some Samsungs come with one pre-applied at the factory.


Apple chooses not to charge you for a screen protector that might not meet your needs that you would have to just remove and discard.

Mar 2, 2024 7:05 AM in response to christianfromguernsey

Wow! So I’m not crazy! My Apple Watch SE and my new 15 Pro Max have developed multiple scratches within weeks of purchase. I have no clue what’s causing them but I’ve only had it for a little over a month. I just traded my 11 Pro with very few. This is insane. I guess I’ll have to get a screen protector…which I’ve NEVER had on any of my iPhones in 10 years. 🙄 Do better, Apple. You can’t spend millions building a loyal following and then be surprised when they notice deterioration in quality.

Mar 7, 2024 6:56 PM in response to christianfromguernsey

I’ve owned at least every-other-year’s iPhone release since the iPhone 3GS. Never used a case or a screen protector.


I’ve just noticed a scratch around 1 cm long towards the top center, the scratch is significantly deeper than I’ve had on any previous iPhone.


Small, hairline scratches were also already present but that is normal from my experience (though typically not so early-on in ownership).


No event to my knowledge would have caused this scratch today, so I searched, landed here and was surprised to find others with the same issues.


The scratch is deep and bothers me to the point where I’m considering paying the insurance deductible for a screen replacement claim.


iPhone 15 Pro Max - Natural Titanium, 256 GB

Apr 8, 2024 5:20 PM in response to Interactivesound

Interactivesound wrote:

There are many different glass processes, and While they all end up in a similar place on Mohs hardness scale, they behave differently. Some are more resistant light scratches, but will break with different sorts of impact, etc...


That's actually incorrect; what the Mohs hardness scale measures is resistance to scratching by various materials, light or deep.


If one material was more likely to scratch, it would be a different Mohs hardness.

Apr 12, 2024 3:30 PM in response to christianfromguernsey

iPhone 15 screen gets scratched so easily. I visited apple maple view Centre Burlington. The technician ran a diagnostic and obviously they are not going to find anything. When I told the technician that it has got the worst screen quality. She was like showing attitude. “Neah, it’s the best phone ever and you can feel whatever you want”. I mean seriously, she wasn’t ready to take any feedback. Yes, it might be the best according to Apple but as a customer, i really feel that it got some serious issue.

May 8, 2024 2:35 PM in response to christianfromguernsey

I came on here looking for this. I bought my iPhone 15 pro max about a week ago and took it out the box 2 days ago. I’ve had it and my 13 in my bed doing transfers. I haven’t been out with it, haven’t dropped it or bumped it, haven’t had it close to any sharp objects BUT TODAY as I was cleaning the screen, I saw a scratch on it! It isn’t deep but I feel it with my fingernail. I’ve been going over and over in my head about how this could’ve happened. I’m starting to think I got the phone this way! I’m so sorry I didn’t open the box in store, I’m VERY disappointed!

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iPhone 15 Screen Scratching Easily?

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