Iphones will not allow a finger swipe
I can't open the iphone because it won't unlock with a finger swipe
Windows, Windows 6
Question marked as
Many thanks for your reply and taking the trouble for doing that.
The Restart procedure didn't work and although the start screen would appear I could not tap in anything or interact with the screen with my fingers so unable to enter passcode or 'Swipe' the Shut Down slider.
I actually managed to get it to re-boot by running the battery down completely (just left it in the Shut Down Screen for a few hours). Then connected a charger. After a few minutes the Apple Logo appeared.
Once there, again after a few minutes, the phone responded quite happily to my finger taps or swipes.
I then noted that an update was outstanding. Now I have those set to 'Automatically Update' which it hadn't done. So therefore concluded that the phone might have been in the middle of an update process earlier which got unexpectedly interrupted and therefore caused some instability or partial loss of some ios procedure.
Impossible to know whether this was the case, but all I can say is that's it's now all good!
Thanks again.
