iTunes Windows can't airplay to AppleTV's after TVOS 17 update

I have opened a support case - it was raised to developers - but no reply since than and it was about a month ago? Seems to be of very little intresst for Apple

17.2 does not fix this.

So, so frustrating for people who built a home AV stack on AirPlay and HomeShare. Not what we've come to expect from Apple in terms of code quality and responsiveness.

The AirPlay device "[X] cannot be selected for audio output"

When I try to play from itunes (latest version - 12.13.1.3) on my PC to my TV, I get this message:

I am able to play to the TV from my:

1. iphone (ios 16.7.7)
2. ipad (ios 17.4.1)

The LG TV is running the latest version of its software

itunes on my PC can play to:

1. Airport express with speakers
2. Apple TV box (tvos 17.4)

• What does the error message mean?
• What can I do to fix the problem?

Yep. I have several 4K ATV’s and can’t play music via Airplay from Windows 10 PC to any of the devices since tvOS 17. Have another Windows 11 PC and can’t stream music from Apple Music Preview either. AirPlay does work when streaming from both to an older AirPlay 1 speaker (Klipsch G17). Also works when I connect an older ATV HD not updated to tvOS 17. Seems pretty obvious it’s tvOS 17 bug. Total frustration. Here’s the message from iTunes.

Same here,

new setup of apple tv but it won't connect for airplay. Apple supoort extremly poor nothing form there at all.

seems i going to end my apple experience here as if i am unable to use the products a promised than it will walk out the door. Apple OS 17 is the biggest mistake ever happend.

Anyone know if there’s an update pending for this? Seems pretty ridiculous that I can’t airplay anything from my PC via iTunes or Apple Music Preview to any of my Apple TVs. I must be old school, but I am in able to find much chatter regarding this issue, which seems like a pretty basic function. Started and seems isolated to when I upgraded my Apple TVs to TVos 17 and continues with 17.1.

Thanks for the reply and update. What’s the point of having AirPlay functionality built into iTunes and most recently Apple Music Preview if you can’t stream to external devices, especially Apple devices (i.e. Apple TVs)? Really makes no sense.

Playback audio sync between devices, which has worked perfectly forever, is broken in the 17.2 update. I don't know if it's on the phone side or the receiving side, but there's now a 1/2 second mismatch between devices, which sounds like an echo through the house.

Nice work, Apple. You are now rivaling Microsoft in QC failures.

Thanks for the update. New iTunes version 12.13.1.3 through Microsoft store fixed it for me as well on W10 PC. Have not tried AMP on Windows 11 machine yet, but I assume an update has been rolled out or will be forthcoming that will fix that as well. Will confirm that when I get a chance. This is great. Early Christmas gift. Frankly, I had kind of given up hope on this being fixed.

What worked for me was that I went into AppleTV settings and made sure that the connection name was the same. Mine had an old name "Livingroom" and it couldn't connect. I changed it to match my connection name and it showed up in iTunes. Now I pick the AppleTV name I just updated to and iTunes will play but AppleTV needs to be playing on TV for it to play. Now, my Samsung TV selection is not pickable, but what the ****. It works!

Please report bugs in the software to Apple directly, as they won’t be looking for reports here on this forum.

Feedback - Apple TV - Apple.

Also just wanted to add that the issue started with tvOS 17.0 and the problem persists with 17.1.

Same issue here. 17.1 doesn't fix it. Full factory restore on ATV doesn't work. Wifi or ethernet, neither work. Also same error with Apple Music Preview.

This seems to be fixed with the iTunes 12.13.1.3 update now available. Hopefully it fixes the audio sync issue, too.