Level 1

22 points

Can't share to Instagram from Photos. iOS 17.1

After selecting a photo in the Photos app on my iPhone 11 ProMax, I select the share option and get what I'll call the "share sheet". When I select the Instagram icon either by momentarily pressing the icon, or long pressing the icon and then selecting "share with app", the screen dims and the app freezes. If I choose Facebook, the app acts normally, allowing me to share. My iPad has the same issues. I have deleted and reinstalled Instagram and hard rebooted both the phone and the iPad. Both iPhone & iPad have iOS 17.1 installed.

iPhone 11 Pro Max

Posted on Oct 28, 2023 5:34 PM

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Level 1

8 points

Posted on Jan 4, 2024 4:37 AM

I got the iPhone 15 pro max a week ago and I have the same issue. When I try to share a picture on instagram story from photos the screen turns black and freezes but if I’ll share it as a post or a DM it works fine. If I upload the photo from the instagram app as a story it works perfectly too. Makes zero sense. I never had this problem before but seems like everyone has it with the new iOS. Hopefully it will get fixed with a new update.

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61 replies

Oct 28, 2023 11:46 PM in response to w h

I’m facing the same issue on both iPhone 15 and 15 Pro.

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Level 1

22 points

Oct 29, 2023 12:04 PM in response to houstino

Thanks for your reply, but I have hard rebooted both devices and the problem remains.

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Oct 30, 2023 3:51 AM in response to houstino

I already tried this one but the case remain the same.

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Oct 30, 2023 8:52 AM in response to w h

Can Instagram please solve this problem. Sent many messages on different site but no response. This is unacceptable.

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Oct 30, 2023 8:54 AM in response to houstino

problem remains. I have tried EVERYTHING

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8 points

Oct 31, 2023 8:20 AM in response to lelejau

Exactly. Need a fix

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22 points

Oct 31, 2023 10:02 AM in response to w h

You’re right, the new version fixed my problem! Thanks!

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Level 1

22 points

Oct 31, 2023 10:10 AM in response to w h

You’re right, the new version fixed my problem! Thanks!

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Level 1

22 points

Oct 31, 2023 10:12 AM in response to Janviv28

New update fixed the problem, 307.0. I deleted and reinstalled Instagram.

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Level 1

13 points

Oct 31, 2023 1:21 PM in response to w h

yes worked for me as well.

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Oct 31, 2023 1:35 PM in response to w h

The same issue for me, the scream freeze completely and I have to close the app to be able to use it.

also it happens with all the apps every time you try to share with instagram.

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Level 1

13 points

Oct 31, 2023 1:49 PM in response to lissett9213

Try to update instagram. There is a new version (307) which solves the issue.

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Oct 31, 2023 4:59 PM in response to w h

Did the most recent update, can’t post pictures to Instagram from photos. Screen freezes and backlight dims.

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Oct 31, 2023 5:10 PM in response to w h

That did the trick. Delete & reinstall Instagram app

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Nov 1, 2023 1:49 AM in response to w h

This worked. Thanks. Much appreciated.

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Can't share to Instagram from Photos. iOS 17.1

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