Can't share to Instagram from Photos. iOS 17.1

After selecting a photo in the Photos app on my iPhone 11 ProMax, I select the share option and get what I'll call the "share sheet". When I select the Instagram icon either by momentarily pressing the icon, or long pressing the icon and then selecting "share with app", the screen dims and the app freezes. If I choose Facebook, the app acts normally, allowing me to share. My iPad has the same issues. I have deleted and reinstalled Instagram and hard rebooted both the phone and the iPad. Both iPhone & iPad have iOS 17.1 installed.

iPhone 11 Pro Max

Posted on Oct 28, 2023 5:34 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2023 8:52 AM

I was experiencing the same issue and initially discovered it during local development of another mobile app on iOS. Since updating Instagram this morning 10/31/23 to 307.0, it appears to be resolved!

64 replies

Oct 30, 2023 3:56 AM in response to w h

I am facing similar experience, I have opened several apps (Instagram, X, LINE, WhatsApp, etc). Whenever I want to share some attachments (especially photos), turns out my screen got freezed and I can’t touch anything. This is happened on my iPhone 11 with iOS 17.1 on it and I already reinstalled Instagram apps but it doesn’t change anything. Does anyone might find solution for this case?

Nov 28, 2023 2:08 PM in response to w h

Ever since downloading the iOS 17.1.1 update I am not able to add a photo into a standard iMessage

It used to be as simple as hitting the + which opened the sub menu showing photos to choose from.

That functionality no longer works.

For me to send a photo I have to go TO the photo and address it from there.


btw there are no storage issues

Anyone else experiencing this?

Jan 2, 2024 9:38 AM in response to w h

I haven’t been able to share photos or stories in Instagram for about 3 weeks. Whenever I try, Instagram exits completely. I have reported this to IG. I have checked settings, deleted and reinstalled IG, check daily for updates (sometimes several times a day), but nothing has fixed the problem. I have an Android phone, and IG works fine on that, but I prefer my IPad for certain apps, including IG. For some reason, my phone saves a copy of each photo I share. I really hope this is fixed soon, cause 3 weeks is a long time.

Apr 11, 2024 6:52 PM in response to w h

I got the iPhone 15 a month ago - and I am unable to directly share photos to Instagram from my iPhone gallery. It's very annoying because the option shows up, but when you select story/post/dm - a very minimal page appears - and on clicking share, it doesn't share.


But if I try and upload a story from the Instagram app, it happens.


I have turned on permissions etc in 'settings' but even now, the issue persists. This was super seamless in my Android phone. Please can someone help?

Jul 28, 2024 4:39 AM in response to w h

I have the latest iPhone and Mac laptop and find that many things no longer work. IG photo upload is but one.

apple really needs to employ Non-Apple people to help them find and fix these things.

I get no answers from apple, ever, not on my Mac and not on these forums.

I go to other forums like Reddit and Quora and even there, folks have no answers.

I often have to find my own solutions. For this one, I can take a screen shot of an article,

and rename it and reformat it. I can only find other photos from on line about the article

and then download and re-upload those. I share survival news stories.

Have done so for years. Now, I have to fight my own tools, to continue my work.

I'm ready to try Android and other tools now. Too long has Apple been more pain than joy.

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Can't share to Instagram from Photos. iOS 17.1

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