I have purchased 200GB icloud. But cant see and its pooping that ur cloud purchase is not completed where as mine balance has been debited

I have purchased 200GB icloud. But cant see and its pooping that ur cloud purchase is not completed where as mine balance has been debited

iPhone 12, iOS 16

Posted on Oct 30, 2023 12:11 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2023 12:41 AM

If you purchased iCloud storage and it is not showing up, you need to contact Apple Support. You could try turning your iPhone off, then back on, first - just to see if by any chance, that clears things up.


Note that iCloud storage is not the same as device storage. Device storage is fixed for the life of the phone.

2 replies
Question marked as Top-ranking reply

Oct 30, 2023 12:41 AM in response to M1_-234

If you purchased iCloud storage and it is not showing up, you need to contact Apple Support. You could try turning your iPhone off, then back on, first - just to see if by any chance, that clears things up.


Note that iCloud storage is not the same as device storage. Device storage is fixed for the life of the phone.

Oct 30, 2023 3:04 AM in response to M1_-234

If you have upgraded iCloud+ plan, once your request for iCloud+ plan has been activated, you should receive an invoice in your email box.

 

Please check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB or 6 TB or 12 TB) then you have an iCloud+ plan subscription.

If you have an iCloud+ plan subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud+ plan storage.


See also the following Apple articles:

What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


How to use iCloud on iPhone -> How to use iCloud on iPhone – Apple Support (UK)

Manage your iCloud storage -> Manage your iCloud storage - Apple Support


See:


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have purchased 200GB icloud. But cant see and its pooping that ur cloud purchase is not completed where as mine balance has been debited

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.