I brought my new iPad Air 5 about 2 weeks before. When I’m using the iPad with Apple Pencil it gets hot on the right side where the wireless charging area. I usually used to take notes. When the right side is hot there is more drain in the battery observed. How can I solve this issue.
[Re-Titled by Moderator]
iPad Air, iPadOS 17
As you have a recently purchased device, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad.
Genius Bar Reservation and Apple Support Options - Apple
You should act quickly - as within 14-days of purchase, if purchased directly from Apple, you may be able to return your iPad for exchange or refund.
As you have a recently purchased device, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad.
Genius Bar Reservation and Apple Support Options - Apple
You should act quickly - as within 14-days of purchase, if purchased directly from Apple, you may be able to return your iPad for exchange or refund.
I downloaded the Apple App and it was useless. We all know to restart a device. But when your 4 month old IPad Air 256gb w a M1 chip CANT even use an app there is something wrong.
Fortunately, I live in Australia where our laws go way beyond Apples 1 year warranty. And buying an extended warranty is a scam as the Law provides remedies way past 2 years. It’s 2 years minimum & if they think I paid $1500 for a WiFi cellular iPad Air then I should expect at least 3-4 years of use, because it’s being used domestically and only for email, FB & other social media, sales, one gaming app and, did I mention, sales! Not TikTok because that’s a Chinese Government owned enterprise.
So Apple your warranty is useless. Our Laws are much better!
Don’t want any USA warranties in Aussie Land.
Overheating and battery life being ruined - now at 3 hours!
Where is the phone number to call?
iPad Air 5 overheating and battery draining
