Profile not downloading apps

so recently i've noticed that with Apple Configurator 2 I am unable to install profiles on new devices. I'm getting the error "an error occurred while downloading apps. you may need to visit the Mac App Store to view changes to your account." I went to the app store on my mac and everything looks fine. Any help is greatly appreciated!

a little more detail: I'm using my MacBook to try to install the profile on a 11 pro. I'm signed into the business account in Apple Configurator.

MacBook Pro 13″

Posted on Oct 30, 2023 1:21 PM

Similar questions

I can't access "Account Settings" in the "App Store" app on my Mac Hi, I can't access "Account Settings" in the "App Store" app on my Mac. A blank screen pops up momentarily and then disappears without any notifications or errors. Thanks
406 8
Intune company portal profile installation failed Hi team I'm trying to login in Intune company portal, but when I am trying to install that profile, I'm getting an error stating the profile installation failed bad request. I have attached the snapshot below for your reference. thank you
4639 1
Unable to install apps from App Store on MacBook Air M1 I am unable to install any new apps. When I select an app from the App Store and click Get, I simply see the following and then nothing happens (please note I've blanked out my account details). The same thing happens with all apps. I've previously installed apps with no issues, so not sure what's happening. Have just updated to Tahoe 26.3 full release in the hope that this would resolve the issue. All suggestions and help welcome. Device: Macbook Air M1 OS: Tahoe 26.3 [Edited by Moderator]
517 3

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Profile not downloading apps

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up