Face ID disabled, what can be done to repair it, iPad Pro 4th gen
My IPad Pro 4th Gen comes up with “Face ID Disabled”. What is the solution to this>
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The FaceID camera array is reliant upon several components - including an IR camera and IR dot-projector. If any element of the array is faulty, FaceID will not work.
This iPhone User Guide describes setup and use of FaceID on supported models of iPhone:
Set up Face ID on iPhone - Apple Support
If FaceID isn't working as expected, or has been disabled, you’ll need to follow this guidance:
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If you unable to resolve a problem, you would be well advised to seek assistance directly from Apple Support:
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your device. If a fault is confirmed, you'll be in the best possible place to explore your available options:
