Unable to download free application

Confirmation is required to re-download the free app

Then it says "To continue using mobile payment, you may need to deposit a sufficient amount into your account".

What amount are we talking about if I need to download the free app? Then it says that there are not enough funds, although the balance on the phone is acceptable (also there are no subscriptions, except for iCloud, and that is paid).

I can't change the payment method, because I can't enter a card.

It is impossible to delete the payment method, because it says that there is a subscription, although I repeat, there are no active subscriptions except for iCloud (it is paid).

How to download the application again?!


[Re-Titled by Moderator]


Posted on Oct 30, 2023 10:30 PM

Reply

Similar questions

1 reply

Oct 31, 2023 2:01 AM in response to 1Anna110

With ongoing subscriptions as iCloud, you will have to add a new payment method first, before you can remove the old one.

If you need to change or update your Apple ID payment method - Apple Support


You can also try to use Apple Gift Cards to top up your Apple ID balance, which can also be used to pay for iCloud and other Apple content and services.

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to download free application

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.