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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Why are Some iPhone photos or videos not supported in the Windows operating system? I am defended from 3rd party extension. Please give me some suggestions
[Edited by Moderator]
iPad (10th generation)
Windows should be able to display the default output from iPhone. However, you can change the recorded photo/video format in Settings > Camera > Formats to "Most Compatible", which may fix the issue.
This is a user helping users with tech questions forum, we are not apple and apple do not read your posts here
if you want to reach apple then maybe try
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
Or
Genius Bar Reservation and Apple Support Options - Apple
irfanview is a free app for windows which open just about all image formats
vlc player is a free app for windows which play just about all video formats
any update on this? I have a smartphone shop and this is my job to ensure that all user queries are resolved as soon as possible
[Edited by Moderator]
iPhone photos or videos not supported on Windows
