iPhone photos or videos not supported on Windows

Windows should be able to display the default output from iPhone. However, you can change the recorded photo/video format in Settings > Camera > Formats to "Most Compatible", which may fix the issue.

This is a user helping users with tech questions forum, we are not apple and apple do not read your posts here

if you want to reach apple then maybe try

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple

irfanview is a free app for windows which open just about all image formats

vlc player is a free app for windows which play just about all video formats