I can't download the app

Hello, I can’t install an application from the App Store. You need parental permission to do this. My parent disabled this feature but it didn't help at all. My parent even removed me from the family but it didn't work (I rebooted the phone but nothing changed)

iPhone 13, iOS 17

Posted on Oct 31, 2023 4:11 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2023 2:35 PM

You've tried the things I would propose.


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Oct 31, 2023 2:35 PM in response to Leo565

You've tried the things I would propose.


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't download the app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.