trading in an Ipad for a new Ipad

I have an Ipad Pro, which is 5 or so years old. I am unable to charge the battery and an Apple tech. told me the Charging port is bad/damaged. Can I still trade this Ipad in for a new one?

iPad, iOS 10

Posted on Oct 31, 2023 8:37 AM

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Question marked as Top-ranking reply

Posted on Oct 31, 2023 8:45 AM

Apple's trade-in programme will only accept qualifying devices if they are fully functional and undamaged. Given your description, your iPad - even if a qualifying model - will not be eligible for trade-in.


You can verify eligibility and obtain an estimated value for qualifying devices here:

Apple Trade In - Apple

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trading in an Ipad for a new Ipad

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