Remind Me folder in Mail is empty despite showing 2 unresolved reminders

I can't believe how frustrating this is but I found a workaround. Here are my findings:

• No one in Apple Support appears to know anything about the Remind Me feature in Mail. Both people I talked to tried to get me to use the Reminders app for troubleshooting despite me explaining that this was an issue with just my Mail app and is consistent across my iPhone and both of my Macs. Extremely disappointed in Apple Support here.

• Basically, if you set a reminder for an email and then move it out of your Inbox, the reminder will no longer function. I recreated this by setting a reminder for 2 minutes in the future and moving the message into another folder. I still showed a (1) in the Remind Me folder in Favorites, but the folder itself is blank.

• Also once you move the message out of the Inbox, the little clock icon that appears to indicate you've set a reminder is removed.

• Finally, to resolve this I went to the folder where I thought I had moved the original message I wanted to reminded about, pressed 'Command + A' to select all messages, right-clicked on any message, and then chose 'Remind Me > Clear Reminder.' I had a spinning beachball for a few moments and then *poof* it cleared the unresolved reminder in the Remind Me section of Favorites.

• Yup, you guessed it -- this means the reminder I set disappeared before I found out which message I needed to be reminded of. But given that the reminder was never going to notify me anyways, it really doesn't matter.

Bottomline -- if you want to be reminded of a message, don't move it out of your inbox. For me, I use my Inbox as a 'to do list' of sorts so Remind Me is completely useless outside of something I don't mind keeping in my inbox for a day or so. Really bizarre that Apple made such an inelegant feature but maybe I have too high of hopes for Mail to begin with. Hopefully this helps someone else! Thank you for coming to my TedTalk.