Volume Buttons Not Working on iPhone

When you put the phone in silent mode using the button above the volume buttons, it silences notifications, game sounds. It does not silence the alarm from the built-in clock, music from the Music app or notifications from people in Favorites.

do You mean to tell me that Apple has made all the way to the iPhone 11 with no volume problems.

volume is not that complicated. This isn’t new technology. Why not put out a statement explaining exactly what customers have to do to fix this problem. This is insane.

can’t hear on phone and can barely hear when on speaker.

how is a person suppose to make phone calls?

and it seems like this started way back in 2014 according to commenters on Reddit. For some people.

what a strange. Annoying. Thing this is.

the phone has everything but volume?….. hahhaha

Please don’t tell me Apple is following down the same path as you tube and google. Both practically useless these days. Destroy your own product All in the name of nothing? Why? Thank God better things will be available soon. No product is invincible. Not even Apple.

Has anyone gone to the apple to store to ask?

i read on Reddit people complaining about this in 2014.

Volume on a phone has been around for a while.

not sure how apple is struggling with this.

i cannot hear when I make phone calls. Sort of a problem. Thank God . I don’t make many.

Happened to me every few weeks have to press mute button to get it back working temporarily then happens again then have to restart phone. Do I have a faulty phone?

should I get a replacement from Apple Store?

I have the exact same issue with my volume buttons. I restart my phone it works for a little bit but then back to the same issue.

is this a software issue? I have looked in settings to see if something changed. Why Apple Why?

The upper volume is not working! It will randomly make the volume go max! I can press it and it’s not even dirty! I have tried eveything I read here but don’t waste ur time! I reset my phone and nothing! My iPhone 13 I haven’t updated the new iOS so I’m guessing it’s the iOS and not the hardware issue! My 15 pro sucks

Solution to the action button suddenly not working on iPhone 15Pro Max iOS … 17.2.1

… the problem is that somehow it’s been unassigned and doesn’t know what you want it to do.

THEN, actually finding the setting to choose something for it to do is abstract and unusual. Here’s the fix:

Settings —-> Action Button

Watch the video for the action you want. Press the action button DURING the video action you want to ASSIGN the button to do.

Tada!

Swipe to see other assignable actions and press the button during any of those to change it again. Swipe to the shortcut choice and have another menu of other assigned choices. Etc etc.

Mine was working just fine for the past 2 weeks on this new phone as the default ring and silent (upgraded from a 12 Pro Max that didn’t have the button.) Then today setting up AirPods, the action videos popped up seemingly out of the blue. I don’t think about it, just closed it not knowing what or why it appeared.

Since that closure didn’t select an action, my action button settings seemingly stopped.

l didn’t even realize it until hours later and thought my phone was broken or the iOS had a bug.

Nope.

Fiddling with sounds & haptics didn’t do it as previously discussed here, as I was here in the first place looking for answers

Then it hit me. That action button video from earlier!

I didn’t even know there was a selectable setting for the button. Nor did I know there was an Action Button setting. With a little time, I figured out you ACTUALLY need to press the button when the video choice YOU WANT for the button action is being shown within the Settings Action Button settings choices.

Odd and not intuitive, pressing the button during the video explanation is the key as that is how you select, assign, and change the button. Even when it was working and now suddenly isn’t.

NOTE: if you swipe on past the selection you want, and didn’t pick anything, that unassigned the button and is why it stops “doing” anything.

Tada again!

Hope that helps everyone/someone.

As crazy as this sounds, I find comfort knowing that even the most expensive "secure" phones have issues as well, it lets me know throwing money at issues is not always the way to go about things coming from someone who has always had cheap phones. The more premium phones had a lot less issues overall and have been better to use since they are not be prone to much slowdown but they still had their fair share of software issues. I do hope this issue has been fixed though.

I ultimately had to make an appointment at the Apple Store to have my phone worked on. They ordered a part, however when they went to put the phone back together, the back glass shattered and I had to get a whole new phone. On top of that, the sync we had done didn’t take, so I walked out with a bare new phone, totally a terrible experience all around.

Glad i’m not the only one. Recently started a iPhone 15 Pro on a plan with Optus less than a week ago as well. And not even a day after use the upper volume button just crashed. And then the power button also started to crap its self. Anyone been able to find a fix/solution?

My iPhone 13 Pro was doing this all of the sudden. I just traded it in last week for the iPhone 15 pro & now this brand new phone is doing the same thing! Neither volume buttons will work & I keep having to restart the phone. Frustrating!

Changing the haptics to change with buttons did not fix this issue for me at all. The status is unchanged. My phone is a week old and I cannot play sound from my phone from my own library or online sites. Blue tooth works.

Have the same issue, but sliding the volume up does not work! My IPhone is two weeks old, and thought it was my fault?!? In all these years, thru every generation, I have purchased Apple for my office and for me personally. I never had to look to the Community… THANK You!! Thought I I was doing something wrong! Just tried pulling up the volume slider and manually scrolling it up… that is not working either!! Bought the phone at ATT, do I return it to them or go straight to Apple?!

Cannot believe I just had cancelled my landlines!!

My volume up button has also stopped working. I have a 15 pro max. I’ve tried restarting my phone, nothing changed. I cannot turn my phone off with the side buttons anymore, it ends up bringing Siri up instead. The only way I can turn it off is through settings.

any advice?!