My iPad does not find my new printer Epson 2580 on my iPad. So the AirPrint function does not work. It works fine on the phone. Both are on the same network, are currently next to each other
iPad, iPadOS 16
If your printer supports AirPrint - is set-up correctly and was working as expected prior to the iPadOS17 update - you may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:
Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:
If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.
Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address
The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.
Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support
Also ensure that you are not using a VPN - as this will interfere with AirPrint.
If your printer supports AirPrint - is set-up correctly and was working as expected prior to the iPadOS17 update - you may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:
Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:
If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.
Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address
The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.
Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support
Also ensure that you are not using a VPN - as this will interfere with AirPrint.
You are very welcome.
Private WiFi Addressing - whilst being a useful privacy feature when connecting to public/untrusted WiFi networks - offers no benefit whatsoever when connected to your domestic/trusted WiFi network.
Thank you . It was the private Wi-Fi address feature.
I can’t air print from my iPad. It works from my phone which can find my new printer, both devices are connected to the same Wi-Fi address and the iPad worked with my previous printer. Any suggestions?
