Itunes for Media File Location Keeps Returning to Default C:\ Drive After Being Changed to External Drive

iTunes for Windows has a bug in the feature for selecting/changing the media location. iTunes resets the media location to default location on the C:\ drive even though the user changed it to a different location. This make it impossible to download large collections of music and videos. This bug has come and gone over the different versions and is still in the newest versions as of 11/01/2023 (12.11, 12.12 and 12.13 versions). It existed in 12.9 and older versions. It is more than three or four years old, so we can be certain Apple is not going to fix it - period.


There are some posts on this topic which are old and have been locked. The instructions are somewhat complicated and require a bit luck.


What is the most current method to workaround this bug?

Windows, Windows 10

Posted on Nov 1, 2023 9:29 PM

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Posted on Nov 3, 2023 4:44 PM

My collection is too big for the local C:\ drive.


So far I can only get external drive to work if

  1. Install/configure iTunes for default location.
  2. Change the default location in edit/preferences/advance.
  3. Close iTunes
  4. Locate the "iTunes Library.itl" database file in the default location.
  5. Copy the database file to the new location such as "D:\iTunes Media\"
  6. Open iTunes while holding down the shift key and pick the new location


Same instructions from other's so nothing has change.



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4 replies
Question marked as Top-ranking reply

Nov 3, 2023 4:44 PM in response to martin1662

My collection is too big for the local C:\ drive.


So far I can only get external drive to work if

  1. Install/configure iTunes for default location.
  2. Change the default location in edit/preferences/advance.
  3. Close iTunes
  4. Locate the "iTunes Library.itl" database file in the default location.
  5. Copy the database file to the new location such as "D:\iTunes Media\"
  6. Open iTunes while holding down the shift key and pick the new location


Same instructions from other's so nothing has change.



Nov 8, 2023 7:02 AM in response to michael emerald

There is a bug in some builds of iTunes that, at least for some users, seems to stop the media folder preference from being saved properly. See Make a split library portable - Apple Community and put your library in a shape that isn't affected by the issue, and is easier to backup and move around in future.


Ideally your library would be at X:\iTunes and your media folder at X:\iTunes\iTunes Media where X: is the drive where you want to store your media.


tt2

Nov 3, 2023 5:35 PM in response to michael emerald

I think you only need steps 3 to 6 if you want a fully portable system (ie plug the HDD into another computer and shift/itunes to the .itl file on the HDD and see everything on the HDD).


I don't need that, so my .itl file is on c: and stays there (10 years ago it had to be on C: for my AppleTv boxes to find it for homesharing around the house - don't know if that's still a requirement, ie homeshare didn't used to work if the .itl was on an HDD - probably still doesn't).


All my music/films is on HDDs


E:\Music\iTunes\iTunes Media\Music (Music)

J:\Music\iTunes\iTunes Media\Movies (Movies)

K:\Music\iTunes\iTunes Media\Movies (TV Films)


Start-up iTunes (no shift key) - finds the .itl on C: and opens up...

then Edit/Preferences - set music location to E:\Music\iTunes\iTunes Media\ (I have set iTunes to "Organise my Music")


abort the media check and don't allow it to "Organise" either (no idea what it would do - just that i don't need it!!!)


And all works... iTunes finds everything on the HDDs.


If I import new music it puts its straight in the correct music folders on the HDD, I don't have to do anything else.


For new movies it initially puts them on E: , which I then move outside of iTunes to J or K using explorer, obviously keeping same file structure.


For one or 2 films just use the "Locate Media" option when i try to edit or play them - but once located the .itl remembers the full file location and again it all works.


For larger volumes of films i have written some VBA/VBScript that for all films in a playlist changes the location to J or K depending on the option i pick... (I import all new films into a playlist, move them in explorer to J or K, then run the vbscript which changes the E: to J: or K:)


The only annoying bit, as I said, is the media location keeps changing back to C: when i close iTunes and reopen!


If you don't want fully portable, that might cut out some of the steps... (if you do want it, just copy the itl to the HDD before you unplug and make sure the HDD has the same drive letter on the second PC)


{i probably could have simplified this message to "Leave the .itl file on C: and put all media on the HDD - they don't have to be on the same drive}!!!

Nov 3, 2023 9:14 AM in response to michael emerald

Exactly same circumstances for me... I just have to remember to Edit/Preferences everytime i restart iTunes - usually every few days - so a bit of a pain but not too bad.


While it is a pain - why does it stop you downloading large collections or music/video?


One day when i've got loads of free time i keep meaning to start an Apple support chat... but the very thought just puts me off!!!

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Itunes for Media File Location Keeps Returning to Default C:\ Drive After Being Changed to External Drive

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