ITunes keeps overriding and resetting my media folder change.
Hi. My dad has a dinosaur of a Dell desktop running Windows 7 and his iTunes software (v 12.10.11.2) has the media location set to an external hard drive that is always plugged in to the desktop.
I have been trying to change the media location to the C drive, built into the desktop, and then use the external hard drive as a backup rather than the primary media location.
Every time I make this change in the advanced settings, it says it is updating the media library and then asks if I would like to copy the files to the new location. I say yes and after a few minutes of loading nothing has changed. If I go to advanced settings the media location is still on the external ("J") hard drive.
I believe the iTunes library file is in the correct place, because if I hover my mouse over the file in the iTunes folder on the C drive, it says it was modified today. But I can’t get the files to move.
Windows, Windows 10