BIMI Logo not showing on iOS 17

Question

BIMI Logo not showing on iOS 17

In Apple mail on both iPad and iPhone for BIMI supported mail providers such as (icloud and gmail) BIMI logos are not appearing. They display correctly on the webmail sites of icloud and gmail, but not within Apple Mail. I have read many articles regarding BIMI support since iOS 16, but its as if Apple quietly removed this feature. Does anyone else see BIMI logos in Apple Mail from companies like Amazon or Zillow etc or is there something special you have to do to turn this on?

Posted on Nov 2, 2023 12:30 PM

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Answer 1

100clicks

Level 4

1,269 points

Nov 2, 2023 1:14 PM in response to stlcardsfanhe

Did you try to hard reset the iPhone?

Force restart iPhone - Apple Support (CA)

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Answer 2

Nov 2, 2023 1:31 PM in response to stlcardsfanhe

It works with the Spark email client for iOS.

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Answer 3

100clicks

Level 4

1,269 points

Nov 3, 2023 5:29 AM in response to stlcardsfanhe

If you scroll all the way down there's a warning there about meeting requirements and not showing logos. Apple is very strict when it comes to security and privacy options. But you can leave Apple a feedback

Feedback - iPhone - Apple

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Answer 4

Nov 3, 2023 10:47 AM in response to 100clicks

Thanks, I submitted feedback. I can verify that BIMI is displayed correctly on Apple Mail for MacOS Sonoma 14, but not for iOS or iPadOS. Do you see BIMI logos when you open the message for large companies such as Amazon on your iPhone in Apple Mail?

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