I ask as I've had my 27" iMac, that is up to date re system software, go to a black screen with a ? in the lower hemisphere. This has happened twice in the past week. I have run Apple Diagnostics but No Issues was reported. When searching online, there was a recommendation to in stall and run Clean My Mac. thanks
iPad Pro, iPadOS 16
No, do not install CleanMyMac.
The black screen with ? means that your iMac could for "some reason" not find the startup disk.
"some reasons" can be anything from an incomplete update to a flaky external hard drive.
If the black screen reappears randomly, regularly or you can not move past it.
see > If your Mac starts up to a question mark - Apple Support
Mean time, I would startup in Safe Mode followed by a normal restart.
I only recommend it to people who really, really tic me off...
So what is best way to remove / uninstall Clean My Mac?
I would like to know the answer also.
DMtn wrote:
I would like to know the answer also.
Here is how you can uninstall CleanMyMac:
-Jack
diana3arno,
By following the developers instructions! This has already been explained, please read the complete thread.
MacPaw is not a developer to be trusted.
You mentioned running "Apple diagnostics". Is there any Apple diagnostic other than Disk Utility?
lenny1943 wrote:
You mentioned running "Apple diagnostics". Is there any Apple diagnostic other than Disk Utility?
Yes there is:
Go to the MacPaw web site for uninstall instructions.
https://cleanmymac.com/how-to-uninstall-cleanmymac
NEVER use third-party "general" uninstallers. They get high placement in search results because they pay Google to list them high on the return page. Those are often worse than what you are trying to remove.
Is Clean My Mac a recommended program?
