Thông báo đã hoàn tiền nhưng chưa nhận được

Chào Apple! Tôi có nhận được thông báo hoàn tiền từ Apple vào ngày 27/08/2023 với số tiền 659.000 và biết được thời gian xử lý không quá 60 ngày nhưng hiện tại đã quá 60 ngày kể từ ngày có thông báo hoàn tiền tôi vẫn chưa nhận được tiền hoàn. **** apple có thể hỗ trợ cho tôi!

iPhone 7 Plus, iOS 15

Posted on Nov 2, 2023 4:53 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2023 5:13 PM

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

 

Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

 

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

 

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.

 


Get support and assistance in your own language, click -> here 


Or call direct Vietnam ->1800 1192.


3 replies
Question marked as Top-ranking reply

Nov 2, 2023 5:13 PM in response to Trang_1994

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

 

Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

 

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

 

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.

 


Get support and assistance in your own language, click -> here 


Or call direct Vietnam ->1800 1192.


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