Geofo17 wrote:
There are many with ideas here that it is normal for a MacBook to drain its battery when not in use
What people do not realize is that unless you completely power down the device, the Apple laptop & macOS may still be in use....perhaps not with a human operating it, but macOS is still doing what it has been configured to do by the user and the third party apps that have been installed. Just because you put the laptop to sleep does not mean it remains completely dormant. It will wake up multiple times to perform various tasks. Depending on the configuration settings & third party software, it is possible the laptop never even makes it into or returns to sleep mode.
Plus there are a lot of ways the laptop could be taken out of sleep (or even powered on if completely shutdown) these days. Have you reviewed those items I mentioned earlier in this thread? Plus it is possible your laptop even has a hardware issue such as a defective Lid Angle Sensor.
And what troubleshooting have you performed to eliminate a configuration issue or an issue with third party software or a connected device?
Do you have the battery drain issue with a clean install of macOS? A clean install is when you erase the drive followed by reinstalling macOS. Then thoroughly testing the device before installing any third party software, before migrating/restoring from a backup, and before logging into your AppleID/iCloud. If you have the battery drain under these very strict conditions, then you have a valid gripe with Apple.....so take the laptop to Apple and have them address the issue.
Troubleshooting which setting or third party app is to blame for excessive battery drain can be difficult (personal experience troubleshooting my organization's Apple laptops). You may need to find an Apple expert with experience troubleshooting macOS & third party software to assist you.
or that MacBook is intended to be used powered all the time, etc..
This is meant as a work around option for people who don't seem willing to perform the necessary troubleshooting to figure out what is keeping their laptop busy when it should be sleeping. Or to allow people to keep using their device until they can resolve the issue or have an expert examine their laptop & software. This option works and will have the laptop charged when the user needs to use it on battery power.
Plus how many people complaining of this issue have actually contacted Apple support directly to open an official support ticket for assistance? Or taken their laptop to Apple to be examined and for assistance? If there is any real legitimate issue with the hardware or macOS, then Apple will not be aware of any wide spread issue until people create an official support ticket. Besides, Apple needs very specific details & information from a large number of users & systems before Apple has any hope of trying to find a solution. Apple cannot fix something they don't know about and cannot fix something without knowing where to look which is why have exact details & logs from a large number of devices with the issue is necessary.