'Other Devices' using data even when Personal Hotspot is switched off

I think this worked. 15 pro-ios 17.2

Noticed this issue since December 2023. Looks like a bug. Reset network stats. In 2 days the network provider’s app says usage is 450MB. But iPhone SE Settings - Mobile Service - Mobile data for SIM1 shows 2.6GB usage, with personal hotspot clocking 2.15GB. Noticed that if you deduct the personal hotspot from the total, then it kind of close to the network provider’s statistics.

But not sure where the other 2.15GB got accounted for as I disabled personal hotspot and changed password just before reset network statistics.

Hopefully this gets fixed else it causes unnecessary alarm and anxiety while I was travelling overseas with travel SIM card but not sharing with anyone else ie disabled personal hot spot.

Also Contact app draining battery and data. Can Apple fix this bug?

Hey Guys,

I know what the “other devices” is. It’s actually the device you are using with the hotspot enabled.

When I turn off the WiFi and reset my statics for the cellular data. I made sure there are no hotspot devices showing.

When I turn on my WiFi and enable hotspot via the device I’m using , in my case it’s my iPhone, the “other devices” shows up in the cellular data section.

The usage only goes up for the “other devices “ when I’m using my iPhone browsing the web, if I don’t use the phone for browsing, the data usage doesn’t go up.

hope it makes sense.

Also Apple ID Services taking up too much data (almost 8 Gb in 7 days).

Majority of my apps are completely turned off from using data & I have low data mode turned on.

Can Apple do something for this bug? Alredy tried all the proposed solutions.

I have the same issue. I never have personal hotspot on. Yesterday I updated the IPhone 14 Pro to update 17.3.1. After update I received messages from my provider I have gone beyond my data limit. I have called the technical support in the Netherlands explaining the issue. They were not capable of capturing and processing the issue, case nr 102228235226, after explaining the issue in the 2 hour call with multiple support people. Explanation next time: WiFi assist to OFF and personal Hotspot OFF. This does NOT fix the issue as my hotspot was turned OFF before the update and neither do I have a device which can connect to Hotspot. If you are a tech expert at Apple, please raise a support ticket so this issue is tracked. I have notified customer service I am willing to provide any data to help you out. If you are a manager, please try to explain your fellow colleagues when a customer explains an issue which can not be solved over the phone, this is ok. Not every problem is a known issue. Just make sure this is being investigated, tracked and resolved internally. I feel in many businesses capturing the field issues is a hurdle.

I have the same issue. The only time an “other device” isn’t eating data is when I turn off my eSIM altogether. I turned off the personal hotspot, I renamed my phone, I changed the hotspot password - everything. My phone doesn’t show the green indicator around the time for tethering, but someone is accessing my hotspot and eating data. This is a huge issue. Many conversations online, but no fixes.

Having the same issue I just checked with my provider: I think it's just the display. None of the high values I see show up on their meters.

However, Apple should get this fixed.

Mobile hotspot is using my data and I have not switched on my hotspot at all.What is going on please assist.It’s frustrating cause all my data is finishing and I’m not even using it Apple what is going on??

i have the same issue, dont know whats going on i always have my hotspot switched off

Same issue here. Physical SIM card, no devices even near the iPhone 13. Saw the hotspot data usage, turned off Personal Hotspot, it continues to increase.

Oddly, I m not even seeing my phone’s data usage in my provider’s dashboard, even after refreshing the account data. So cannot confirm if this is just an iOS display big or not. But based on the replies here, i’m guessing it probably is just a display-related issue.

off to submit a big report to Apple.

Same issue. I don’t normally look at cellular usage but I’m traveling internationally this week so I reset my data tracker when I arrived and noticed pretty massive usage of my hotspot despite it being turned off and checking my other devices plus my family’s devices to make sure they weren’t somehow locked onto it. I reset my hotspot PW to be safe and the issue has continued. I am on excellent WiFi at my hotel so I have barely been using cellular data. After 4 days my hotspot is showing 3.9gb of usage against total cellular usage of 4.4gb. So I’m assuming the 3.9gb hotspot usage is really whatever I’m consuming over WiFi and the 500mb delta is probably what I’m actually consuming in terms of cellular data which makes sense. Hopefully Verizon sees it that way. My plan allows for up to 10gb per month of intentional data roaming so it wouldn’t have throttled me yet. Frustrating bug.

unfortunately it started again. but data consumption is less than before

Doesn't change anything. All the same bug.

it didn’t fix anything