Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

'Other Devices' using data even when Personal Hotspot is switched off

Since updating to 17.1 my personal hotspot, ‘other devices’ has gone crazy using up data, even when the hotspot is switched off. I always reset the data on the 1st of each month and I’ve used 4.03gb in 3 days with the hotspot off. Password has been changed. Any idea what’s going on? Thanks


[Re-Titled by Moderator]

Posted on Nov 3, 2023 8:32 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2023 1:46 AM

Hello,


I have the exact same issue, does anyone have any idea?


iPhone 14 pro

iOS 17.1.2


Thanks

Similar questions

125 replies

Jan 8, 2024 11:30 AM in response to Grapet117

I have been using 2 different e-sims in 2 different countries and could not believe the data usage on the first one when it showed that I had exceeded my data limit. The provider app showed a much lower data consumption for this one. I am now sitting in Heathrow on a different e-sim since 3pm and it says I have used 3GB which is impossible as I have no other apps using the hotspot. It has to be a glitch with how e-sims are recording data via personal hotspot. Fingers crossed Apple addresses this in the not too distant future.

Mar 21, 2024 5:08 PM in response to Grapet117

Guys,

This seems to be a major bug - especially hitting travellers. I have measured the actual consumption of data during a period and “other devices” is way higher than actual ( 6 times in fact). What matters is, that apple has not replied to any of the request made here.


Unless Apple is monitoring (Siri) and this comes side by side with actual data - it makes no sense at all!!

Jan 2, 2024 2:31 AM in response to AkironQc23

I still have the same problem. Only solution I found was to switch off the data (only switch on when absolutely necessary) and rely on wifi. I believe somehow even with the iPhone hotspot off, each time I use my iPad the iPad secretly connects to my iPhone and sucks out the data even when it says it’s connected to my household wifi. It’s like a bug ….

Feb 25, 2024 1:33 AM in response to AkironQc23

I'm having the same issue, bought a Nomad eSIM for Australia and New Zealand (Oceania 45 day 20GB one). Activated it yesterday and only turned it on occasionally while our sightseeing to use Google maps briefly and WhatsApp a few photos as we used WiFi in hotel. The thing used 842MB data in the first 24 hours! So I found this forum and decided to check my Nomad app and I’ve used 120MB. 722MB was to personal hotspot. I’m after turning it off now. And I believe the app! Phew!

Mar 4, 2024 2:00 PM in response to Grapet117

I just had this problem WHEN THE PHONE WAS TURNED OFF!


I used 29GB of data in one day. I turned off the phone and turned it back on 20 minutes later to discover I had used 29.9GB. An extra GB while the phone was turned off.


I finally managed to stop the increases by changing the SIM PIN on my e-sim. It was set to the default when I bought the e-sim ('0000') and once I changed it, the ridiculous bandwidth usage stopped. I'm still at 29.9gb a few hours later.


I should note when I checked my usage via the mobile provider's #123# system, the provider said I had only used 1.2 GB of data.


Seems to be an Apple Bug.

'Other Devices' using data even when Personal Hotspot is switched off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.