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Unable to complete Touch ID please go back & try again. How can I solve it?

Unable to complete Touch ID please go back & try again . How can I solved this ?

iPhone 8 Plus, iOS 16

Posted on Nov 4, 2023 12:32 AM

Reply
5 replies

Nov 4, 2023 12:37 AM in response to Ibrahimkazim

That is usually a hardware problem. If you have had the screen replaced by anyone other than Apple that will permanently break TouchID. If it is the original screen, or if Apple replaced it, contact Apple to discuss repair options.


Apple’s formal support can be reached several ways:


Note that both of the above have options to receive a callback or chat

  • Install the Apple Support app on your phone from the App Store and use it’s contact feature.


Unable to complete Touch ID please go back & try again. How can I solve it?

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