My phone is not charging and the cable works on all other devices.
My phone will not charge and it’s plugged into a working cable
iPhone 6 Plus, iOS 12
My phone will not charge and it’s plugged into a working cable
iPhone 6 Plus, iOS 12
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation.....or, if it doesn't.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation.....or, if it doesn't.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
iPhone 6 Plus, iOS 12
If you are still on iPhone 6 Plus, see ⤵️
iPhone 6 Plus is > > 9 years old, which also affects the battery life. The hardware remains old, so does the battery.
If it is still possible, have the battery replaced.
The battery can be replaced by Apple or an Apple Authorized Service Provider.
See this Apple article: iPhone Battery Repair & Replacement - Apple Support
If you are going to replace the battery, see -> Get your iPhone, iPad, or iPod touch ready for service
Get your iPhone, iPad, or iPod touch ready for service - Apple Support
The price is approx $ 69.
If you want to know exactly, call Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
or
call 1-800-MY-APPLE
note:
You have to decide for yourself whether it is still worth having the battery replaced.
-----
Considering a newer type of iPhone?
Read this before you buy a newer type iPhone.
My phone is not charging and the cable works on all other devices.