Hi , how can i fix my iphone when the battery part is unknown

I dont know why my iphone appears the message ( battery unknown)

iPhone 12, iOS 17

Posted on Nov 4, 2023 7:47 AM

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Question marked as Top-ranking reply

Posted on Nov 4, 2023 7:51 AM

Did you have the battery replaced? If yes, the wrong part was installed.


If the phone still has the original battery, there may be a problem with the battery.


Take the phone to an Apple Store.....(make an appointment first)......or take the phone to an authorized Apple service shop.


You can find a list of authorized service shops by using the link just below:


Find Locations






1 reply
Question marked as Top-ranking reply

Nov 4, 2023 7:51 AM in response to chakrouf

Did you have the battery replaced? If yes, the wrong part was installed.


If the phone still has the original battery, there may be a problem with the battery.


Take the phone to an Apple Store.....(make an appointment first)......or take the phone to an authorized Apple service shop.


You can find a list of authorized service shops by using the link just below:


Find Locations






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Hi , how can i fix my iphone when the battery part is unknown

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