iPhone 12 mini dropped and now gives a black screen

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Level 1

4 points

iPhone 12 mini dropped and now gives a black screen

I have a iPhone 12 mini, one of my nieces dropped it 2 stories high from the top of the stairs now my screen is completely blacked out…but when I plug it into the charger it makes it charging noise…and when I go to reboot it…it vibrates and gives me a siren sound…anyone knows why

[Re-Titled by Moderator]

iPhone 13, iOS 16

Posted on Nov 5, 2023 1:24 AM

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Answer 1

ProustGiulio

Level 10

211,444 points

Nov 5, 2023 1:49 AM in response to BigIsletips

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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iPhone 12 mini dropped and now gives a black screen

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