Can’t remove my payment method
There is an active subscription on this account that requires at least one payment on file.
iPhone 11 Pro Max, iOS 17
There is an active subscription on this account that requires at least one payment on file.
iPhone 11 Pro Max, iOS 17
You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free.
You can have a credit card / debit card on file and an Apple Account balance.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
Free apps has also In-app pruchase.
See -> Buy additional app features with in-app purchases and subscriptions
Buy additional app features with in-app purchases and subscriptions
See also -> Apple Media Services Terms and Conditions
Legal - Apple Media Services - Apple
See -> Remove a payment method from your Apple ID
Remove a payment method from your Apple ID - Apple Support
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If you can't remove a payment method
If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.
You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free.
You can have a credit card / debit card on file and an Apple Account balance.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
Free apps has also In-app pruchase.
See -> Buy additional app features with in-app purchases and subscriptions
Buy additional app features with in-app purchases and subscriptions
See also -> Apple Media Services Terms and Conditions
Legal - Apple Media Services - Apple
See -> Remove a payment method from your Apple ID
Remove a payment method from your Apple ID - Apple Support
⤵️
If you can't remove a payment method
If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.
To find out how to remove a payment method, and what to do if you can't remove your last payment method or use no payment method with your Apple ID, read this article --> Remove a payment method from your Apple ID - Apple Support
Ongoing subscriptions and Family Sharing organizers must always have a payment method present. To edit the cards used for those you may need to first add the new card and make it the primary payment method before removing the old card (see: If you need to change or update your Apple ID payment method - Apple Support ).
Wait until the subscription fully expires or contact Apple and tell them you need to have it end now.
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support
for "Billing and subscriptions" support, click here --> Subscriptions and Billing - Official Apple Support
Can’t remove my payment method