TouchBar right-side does not light up but it works touching

My macboook pro 2018 has the right part of the Touch Bar not lightning up. It works when I touch it but the light does not work. I tried SMC and NVRAM or PRAM reset and it is still the same problem. What else can I do before assuring this is a hardware problem?

thanks!

MacBook Pro 15″, macOS 14.0

Posted on Nov 8, 2023 4:36 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2023 4:43 PM

Edson777 wrote:

My macboook pro 2018 has the right part of the Touch Bar not lightning up. It works when I touch it but the light does not work. I tried SMC and NVRAM or PRAM reset and it is still the same problem. What else can I do before assuring this is a hardware problem?
thanks!

https://discussions.apple.com/content/attachment/559c299d-716d-45f4-8d9d-8497527498c4


I fully suspect it is a hardware issue.


Your SMC/NVRAM is the go to way way to sort software.


you can always try the restoring the firmware

Revive or restore an Intel-based Mac using Apple Configurator - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




1 reply
Question marked as Top-ranking reply

Nov 8, 2023 4:43 PM in response to Edson777

Edson777 wrote:

My macboook pro 2018 has the right part of the Touch Bar not lightning up. It works when I touch it but the light does not work. I tried SMC and NVRAM or PRAM reset and it is still the same problem. What else can I do before assuring this is a hardware problem?
thanks!

https://discussions.apple.com/content/attachment/559c299d-716d-45f4-8d9d-8497527498c4


I fully suspect it is a hardware issue.


Your SMC/NVRAM is the go to way way to sort software.


you can always try the restoring the firmware

Revive or restore an Intel-based Mac using Apple Configurator - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




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TouchBar right-side does not light up but it works touching

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