Family Sharing not working (Apple Music)

I’ve used apple music for a while now and a couple days ago it decided to stop working but the issue was fixed later that night. I just had my mom removed me as a family member then add me back and eventually i got it to work again. but the next day it stopped. i tried fixing it again using the same steps but i couldn’t. on my end it says i don’t have any subscriptions shared with me but on my moms end it says she shared her subscription with me. i’ve checked on multiple unhelpful apple support pages and no answer. before another unhelpful link is sent:

Yes we’ve purchased the family plan on apple music

Yes I accepted the invitation to join

yes the apple music subscription is shared with family members

yes the apple id in the family is the same as the one on my phone