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Cannot Share Photos in iOS 17

Using iOS 17 on an iPhone 15 Pro Max.


- I'm unable to take a picture and immediately share it - via any app. In other words, if I take a picture and want to immediately attach it to a text message, I cannot. I'm presented with the "Preparing..." pop-up up, and it eventually just times out with an "Unable to Share: There was an error while preparing to share. Please try again later." message. As of this morning, it seems that I only have to wait around 5 minutes to share a photo that I take. Before today, it seemed to take a lot longer.


- iCloud sync of new photos takes forever. I can’t be specific, but it’s somewhere between a few hours and a day. I took about 20 photos 45 minutes ago, and the iCloud Photo sync status has been stuck at “Syncing...” since then. Rebooting or enabling/re-enabling sync does nothing to resolve the issue.

Posted on Nov 8, 2023 8:32 PM

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Question marked as Top-ranking reply

Posted on Dec 24, 2023 1:45 AM

not only photos, even links. The share function isn’t working at all. I hope they prioritize to fix this disappointing bug.

47 replies

Dec 21, 2023 10:59 AM in response to Emmet Smyth

I was having this issue as well. Only way I got it to start working again:

  1. Close out all apps.
  2. Go into settings.
  3. Click on the first tab under settings, it has your name / apple ID / iCloud
  4. Scroll to the bottom and look for the red “Sign out” button (make sure you remember your info before clicking)
  5. Click sign out.
  6. Restart phone.
  7. Go back into settings, click the first tab again and Sign back in.
  8. Test your sharing.

Dec 21, 2023 12:13 PM in response to Emmet Smyth

I've been experiencing this issue for a couple of weeks now.


I've tried restarting the phone numerous times without solving the problem. Resetting the network connection didn't help, nor did signing out. Removing WhatsApp didn't resolve the issue either. Updating to the latest versions of the applications and iOS didn't change the situation.

HOWEVER, signing out without keeping the data on the phone AND restarting the phone afterward seems to do the trick!


I'll continue observing the behavior of the sharing feature, but for now, it works as it should.


I own iPhone 11, ios 17.2.1

Mar 27, 2024 4:10 AM in response to Emmet Smyth

Its 27March 2024, I blame myself from upgrading my software from ios16 to ios17.4.1, the share function is not working at all, I have tried all I could but no solution, I can’t share documents, pics or anything across the apps. And my documents app and all apps I use for reading keep crashing and freezing. At this point I am losing it, and would rather switch to Android, IPhone is just not what it used to be

Jan 7, 2024 8:06 PM in response to Emmet Smyth

I wasn’t able to send a picture in text, I could receive them but not send them. tried all the suggestions down to completely resetting my phone turning it off and starting over. That did not work.


Finally:

  1. turned off mms
  2. turned on airplane mode
  3. Powered down phone
  4. powered phone on
  5. turned off airplane mode
  6. turned on mms


Now idk if you need to do all these things or even in this order but I had been trying everything for 6 hours and after I did the above in that order is when I could finally send a picture in text!

Cannot Share Photos in iOS 17

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