Air Printing

Cannot air print as won’t connect with printer since latest IOS update.

iPhone 6s, iOS 14

Posted on Nov 9, 2023 10:37 AM

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Question marked as Top-ranking reply

Posted on Nov 9, 2023 11:07 AM

Thank you.


The HP ENVY 5530 e-All-In-One Printer series as well as various HP DeskJet 27xxe All-In-One Printer models are listed in About AirPrint - Apple Support.


You may want to try a full power-cycle sequence (including the router, in this order, with these waiting times)?

Power off the Wi-Fi router, the printers, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printers. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.


Are you using VPN on the iPhone?


Have you checked whether the printers have been updated to the latest firmware versions?

5 replies
Question marked as Top-ranking reply

Nov 9, 2023 11:07 AM in response to Johniphone13

Thank you.


The HP ENVY 5530 e-All-In-One Printer series as well as various HP DeskJet 27xxe All-In-One Printer models are listed in About AirPrint - Apple Support.


You may want to try a full power-cycle sequence (including the router, in this order, with these waiting times)?

Power off the Wi-Fi router, the printers, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printers. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.


Are you using VPN on the iPhone?


Have you checked whether the printers have been updated to the latest firmware versions?

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Air Printing

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