Boot to Lock Screen icon

When I power on or try the recovery mode it boots only to a screen with lock icon and space to type password . Nothing else is an option . Keyboard and mouse work . I’ll be happy just to get in recovery mode. Can you help!!??

Model A1990 MacBook Pro

Earlier Mac models

Posted on Nov 9, 2023 6:57 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2023 7:12 PM

lottovil214 Said:

"Boot to Lock Screen icon: When I power on or try the recovery mode it boots only to a screen with lock icon and space to type password . Nothing else is an option . Keyboard and mouse work . I’ll be happy just to get in recovery mode. Can you help!!?? Model A1990 MacBook Pro "

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Mac with a Lock on it at Boot:


A. Take this to Apple:

There is a Firmware Password, and you must enter it to get in. IF you have forgotten it, set up a Genius Bar Appointment at your local Apple Store. Go here: Set a Firmware Password on your Mac - Apple Support


B. Is this a Used Mac?

If this is a used Mac, then you must ask the person who locked it to enter it for you.


C. Don't Let Others Log In:

IF a firmware password has been set by someone while you were aside from your laptop, then they may have licked you out.

Similar questions

1 reply
Question marked as Top-ranking reply

Nov 9, 2023 7:12 PM in response to lottovil214

lottovil214 Said:

"Boot to Lock Screen icon: When I power on or try the recovery mode it boots only to a screen with lock icon and space to type password . Nothing else is an option . Keyboard and mouse work . I’ll be happy just to get in recovery mode. Can you help!!?? Model A1990 MacBook Pro "

-------


Mac with a Lock on it at Boot:


A. Take this to Apple:

There is a Firmware Password, and you must enter it to get in. IF you have forgotten it, set up a Genius Bar Appointment at your local Apple Store. Go here: Set a Firmware Password on your Mac - Apple Support


B. Is this a Used Mac?

If this is a used Mac, then you must ask the person who locked it to enter it for you.


C. Don't Let Others Log In:

IF a firmware password has been set by someone while you were aside from your laptop, then they may have licked you out.

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Boot to Lock Screen icon

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