Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't update MacBook6.1 to OS X 12 or later

I am trying to install an app from the App Store, but I am getting the error message "We could not complete your purchase. (null) can't be installed on "Untitled" because OS X version 12 or later is required."

My MacBook6.1 is currently running OS X 10.11.6. I went to the App Store to update my macOS, but there are no updates available.

How can I update my MacBook6.1 to OS X 12 or later?

Additional information:

  • MacBook6.1
  • OS X 10.11.6
  • App Store error message: "We could not complete your purchase. (null) can't be installed on "Untitled" because OS X version 12 or later is required."

Steps I have already tried:

  • Checked the App Store for updates to macOS, but there are none available.


What I am looking for:

  • Help on how to update my MacBook6.1 to OS X 12 or later.


Thank you for your time and assistance.

MacBook, OS X 10.11

Posted on Nov 10, 2023 6:50 AM

Reply
1 reply

Can't update MacBook6.1 to OS X 12 or later

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.