Apple TV - Double Charging
I seem to be paying £6.99 twice each month - once via PayPal and another via a card… I cannot see that I have two subscriptions in the settings in my phone. How do I get this rectified and refunded?
iPhone 14 Pro
I seem to be paying £6.99 twice each month - once via PayPal and another via a card… I cannot see that I have two subscriptions in the settings in my phone. How do I get this rectified and refunded?
iPhone 14 Pro
Thank you for your message. I did contact Apple who confirmed I was only paying for one subscription. It turns out, that someone has been taking money from my bank account each month as part of a scam. I have stopped my card and the monies have been refunded. When I clicked on the transaction it said APPLE.COM/IRELAND iTunes. I have never had an iTunes subscription!
if it was me then I would first check
If you want to cancel a subscription from Apple - Apple Support
and then I would check
If you see 'apple.com/bill' on your billing statement - Apple Support
and if I still felt I had issues then I would reach out to apples support
And or
Apple TV - Double Charging