I am unable to transfer old iPhone data to new iPhone

I’m having issues transferring data from an XS to 14. I was able to do a temporary backup on the XS that will last for 21 days. It doesn’t allow me to select that backup to transfer to the new phone


[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on Nov 11, 2023 5:56 AM

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Posted on Nov 11, 2023 6:15 AM

First of all setup your new iPhone 14 with the same Apple ID & password you have on your old device.

Check if the new device has an iOS version ≥ to the one running on your old iPhone when you created that backup. (shouldn't be this case, update your new iPhone to the latest iOS version, now 17.1.1).

Then use these instructions:--> Restore your iPhone, iPad, or iPod touch from a backup

Regards

Giulio


1 reply
Question marked as Top-ranking reply

Nov 11, 2023 6:15 AM in response to cayden2442

First of all setup your new iPhone 14 with the same Apple ID & password you have on your old device.

Check if the new device has an iOS version ≥ to the one running on your old iPhone when you created that backup. (shouldn't be this case, update your new iPhone to the latest iOS version, now 17.1.1).

Then use these instructions:--> Restore your iPhone, iPad, or iPod touch from a backup

Regards

Giulio


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I am unable to transfer old iPhone data to new iPhone

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