Can’t sync with iTunes after iOS 17.1.1.update

I have the same problem and I followed you steps to unplug the iphone and restart it and then plug into itunes and it did work. As you said it is no inconvenient.

I cannot sync my iPhone 11 ios 17.2.1 to my iTunes MacBook os x capitan. I uploaded more music to iTunes (im old school) and want it on my phone. Please Apple, can you fix? Music is my thing!

I just noticed that when I plug my phone into the computer it is not showing any of the music I already have on the phone but the music is still on my phone so what's up with that?

I tried this and it didn't work for me.

Is there any other way to get tunes from a windows computer onto the iPhone and into a playlist?

if not corrected this massive downgrade in capability will make switch to an android phone next time. iTunes is my only reason for using an iPhone.

According to Apple, High Sierra and iTunes 12.8.3 cannot manage iPhones running iOS 17.

Did it work for you?

iPhone 13 on OS 17.3.1, desktop is Windows 11 Pro. Syncing has been balkier and balkier - and now doesn't work at all. Same issues as others have reported. Frustrated.

What version of MacOS are you using on the computer? iOS 17 may require a newer version of iTunes/Music to sync or backup using the computer. I know when I updated my iPhone to iOS 16, I had to update my Mac to Ventura to get the Mac to sync and backup my iPhone. (I haven't updated to iOS 17 yet.)

iTunes Version 12.9.4.102 gets the iPhone to synch with the newest update (17.1.1)... you can get that version somewhere on the internet, but I forgot were I got it from. I am using Windows 10. I hope this helps someone!!

omgthedonny wrote:

now I need to figure out how to downgrade my phone back if that is still even an option.

Downgrading the OS isn't an option on an iPhone – except in the special case of uninstalling a beta test version.

I don't believe it ever was.

CowKow wrote:

It should get the library from the phone, not the computer. When I did the backward install, there was no issues because the file that iTunes reads is on your phone already.

iPod synchronization was always from a master library on a Mac or PC, to an iPod, wiping out whatever was on the iPod before. Move the iPod to another computer and synchronize with that computer, and everything from the old one would be overwritten.

The model changed slightly once there were iPod touches and iPhones that let you buy downloaded music directly from the iTunes Store. Then, at least for a while, synchronizing with a Mac or PC would upload tracks that you had bought on the iPod touch or iPhone to the master library on the Mac or PC.

But unless they've changed the manual synchronization model, it's basically from the computer to the phone. If you move the phone to a different computer whose music library does not contain all of the tracks that are on the phone, and synchronize against that, I believe that you'd lose all of the tracks not on the new computer. The way that you preserve your library is by safeguarding your computer's music library – not your phone's.

Russ577 wrote:

Just put new update on to iphone12.

fault still there. Computer doesn’t recognise that iphone12 is connected so still can’t sync or back up on to my iMac 🙄

What version of macOS? What version of iTunes?

It's possible that iMazing can do a backup. I'm using ver 2.14.6 on MacOS 10.11.6, but there is a new version of iMazing that may function like iTunes did. Not sure about adding music or data files to the iOS17 devices, but my older veresion did a backup, although I didn't try to restore.

I purchased iMazing but still haven't learned how to use it. Have you had any luck with it for this purpose?

Newer versions of iOS only have Apple Music so it's not clear if one were to use iMazing if there would be any way to restore playlists that would have otherwise synced in iTunes.