Restore photos from Old Phone to New One

Hello dear, I have a problem between the old phone and my new one, I need to restore my deleted photos can someone (who speak Arabic) call me on my number to tell him what happened with me, I have backed up my old phone when I'm trying to restore to new iPhone all my data (Photos) has been deleted (I have not backed them up on iCloud or Laptop) and no data copied to the new one I need help to return my photos. Thank you so much for your help ! Waiting your feedback.

iPhone 14 Pro, iOS 17

Posted on Nov 13, 2023 5:20 AM

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1 reply

Nov 13, 2023 5:42 AM in response to MichelleHachem

This is a user to user forum, so no one will be able to call you.

  • When you said you had backed up your old phone, did you use iCloud to backup or computer?
  • Do you have the iCloud Photos option turned on? If so, the photos are not included in the backup.
  • Does your old phone currently have all the photos you want to transfer to your new phone?
  • What process did you use to transfer data to your new phone? Computer backup, iCloud, or Quick Start.


I would recommend using the Quick Start option when transferring data from old phone to the new one. You will have to have Bluetooth and Wifi turned on and choose the option to transfer directly between devices. You will need to wait until all files are transferred before you can use the device.

Use Quick Start to transfer data to a new iPhone or iPad - Apple Support

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Restore photos from Old Phone to New One

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