Restore photos from Old Phone to New One

This is a user to user forum, so no one will be able to call you.

• When you said you had backed up your old phone, did you use iCloud to backup or computer?
• Do you have the iCloud Photos option turned on? If so, the photos are not included in the backup.
• Does your old phone currently have all the photos you want to transfer to your new phone?
• What process did you use to transfer data to your new phone? Computer backup, iCloud, or Quick Start.

I would recommend using the Quick Start option when transferring data from old phone to the new one. You will have to have Bluetooth and Wifi turned on and choose the option to transfer directly between devices. You will need to wait until all files are transferred before you can use the device.

Use Quick Start to transfer data to a new iPhone or iPad - Apple Support