The "No text alerts when iPhone locked" issue

After a few frustrating days with our new 15 Pros, I have narrowed the issue down to something very specific: when a new text comes in and the phone is locked, if ANY other device capable of displaying a text (iPad, Mac, Apple watch) is opened up, the verbal text alert and vibration does NOT happen on the locked phone. This is especially a problem with the Apple watch, because that grabs the alert all the time and the locked phone never dings.


Anyone found a fix for this? I've read a dozen other threads on this issue, and all of the standard messages settings are fine. Again, it's not that the alert never happens: it's that it doesn't happen in this very specific circumstance. When the watch is powered down and no other devices are open, the alerts comes to the phone as normal.


Thanks

iPhone 15 Pro

Posted on Nov 13, 2023 5:38 PM

Reply
2 replies

Nov 13, 2023 10:17 PM in response to Sobeck

Where notifications appear

Notifications appear on your Apple Watch or iPhone, but not both.

 

If your iPhone is unlocked, you'll receive notifications on your iPhone instead of your Apple Watch.

 

 

If your iPhone is locked or asleep, you'll receive notifications on your Apple Watch, unless your Apple Watch is locked.

 

Some apps, such as the Noise app, are only available on your Apple Watch. Notifications for these apps won't appear on your iPhone.

The red notification icon  will appear at the top of your watch face when you have unread notifications. If you want to hide the notification icon, open the Apple Watch app on your iPhone, tap Notifications, then turn off Notifications Indicator.

When you read or dismiss notifications on your Apple Watch, they'll also be also dismissed from your iPhone.


The "No text alerts when iPhone locked" issue

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