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Hi all


I am at my wits end with this MacBook Pro M1.

I am never able to install any update that comes. To get into Sonoma (and because i had issues previously updating) i contacted apple and they basically had me reinstall MacOs then update and then restore from my backup. I am not doing this every time an update comes out)


Is there a way to fix this? I have tried a number things including below


1: Safe mode (which does not work)

2: Re-install MacOs completely (works but is not ideal) then restore all my files from a backup.

3: Contact apple support (again said to do above which i did for Sonoma but again for the new update its doing the same issue again)

4: followed the instructions on the Apple website if you get an error installing macOS.


Any help would be grateful as it's driving me insane.


Macbook Pro M1

Sonoma V14 - trying to upgrade to 14.1.1

16GB Ram

1TB Hard Drive (not even half full)


MacBook Pro 13″, macOS 10.13

Posted on Nov 14, 2023 12:48 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 14, 2023 12:57 PM

MadMax889 wrote:

Hi all

I am at my wits end with this MacBook Pro M1.
I am never able to install any update that comes. To get into Sonoma (and because i had issues previously updating) i contacted apple and they basically had me reinstall MacOs then update and then restore from my backup. I am not doing this every time an update comes out)

Is there a way to fix this? I have tried a number things including below

1: Safe mode (which does not work)
2: Re-install MacOs completely (works but is not ideal) then restore all my files from a backup.
3: Contact apple support (again said to do above which i did for Sonoma but again for the new update its doing the same issue again)
4: followed the instructions on the Apple website if you get an error installing macOS.

Any help would be grateful as it's driving me insane.

Macbook Pro M1
Sonoma V14 - trying to upgrade to 14.1.1
16GB Ram
1TB Hard Drive (not even half full)


https://discussions.apple.com/content/attachment/8904d891-0517-4a57-9f22-231b8bc4327e



reference—

If an error occurred while updating or installing macOS - Apple Support



alternatively you can try from the Terminal.app copy and paste:

sudo softwareupdate -i -a -R



this will bypass the secure token/owner check from the Software Update pref pane:


-i Install

-a All appropriate updates

-R Automatically restart (or shut down) if required to complete installation)




23 replies

Jan 19, 2024 9:54 AM in response to HWTech

From my perspective, the maddening thing is that this problem is consequent to a very poorly considered design decision by Apple's software engineers.

Sure I have dealt with simple processor designs that can be bricked by a failed update of their firmware, but for expensive complex computers there are design options that allow for recovery from such a problem. The Mac's designers apparently thought that throwing away the logic board and replacing it was an acceptable solution.

Mar 5, 2024 1:19 PM in response to MadMax889

Hi @MadMax889 - the thread is showing a little jumbled up for me in terms of chronology. Did you manage to do this with fresh install as stated above and is it working okay? How did you know what to do for this or was it a google/youtube situation?

I have gotten the same message for past two days, so would like to try your fix, Interestingly I also did a data transfer wizard from 2013 MacBook pro and I think the operating system was around High Sierra if I remember rightly.

Any advice would be much appreciated, thanks.

Mar 9, 2024 1:38 PM in response to eva-marie241

eva-marie241 wrote:

Hi @MadMax889 - the thread is showing a little jumbled up for me in terms of chronology.

Apple recently made some changes to the forum and it defaults to a Sort By "Best" view which is broken (at least in my opinion since it places the upvoted replies first, then seems to randomize the other posts). You can change the "Sort By" order to "Oldest" if you want a traditional style thread & timeline. This option is located on the right just below the initial post or any of the highlighted upvoted "Best" posts.


If you are logged into the forum with your AppleID, then you can change the default Sort order in your forum preference options, but this saved preference will only work while you are logged into this forum. I'm not aware of any way to have a forum cookie to set it to a default Sort By option if you are just browsing the forum otherwise. It is annoying and some contributors have already provided feedback to Apple about the broken nature here.

Jan 18, 2024 4:45 PM in response to Henry B.

I would do a clean reinstall of macOS to see what happens. This involves erasing the disk or bettery yet by a DFU firmware "Restore"....nothing left to lose.


Did you try to create a new admin macOS user account especially after the DFU firmware "Revive"? The new Apple Silicon Macs have a new concept of "Ownership" which complicates things even more which is why I would recommend a DFU firmware Restore.


Unfortunately this is the type of stuff that happens when everything is controlled by a new specialized chip that can become corrupted. I have seen so many issues with the security enclave chip on the Intel Macs, but have seen some things with the Apple Silicon Macs as well (I support thousands of Macs for my organization).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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