Error 1034 when trying to set up voicemail greeting

When I click on Greeting to set up my voice mail on my new phone (I’ve had for a few weeks now), I receive a pop up box error that says: The operation couldn’t be completed (com.apple.mobilephone error 1034). Then the box disappears and the screen just sits there cycling saying “retrieving greeting” at the top. I went to the AT&T store and they said they couldn’t do anything about it there at the store.

iPhone 15 Pro, iOS 17

Posted on Nov 16, 2023 1:32 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2023 4:21 PM

My wife and I both had this issue on our phones. I just resolved it by calling my cell phone carrier. All they did from their end was to turn on what they called "visual voicemail" . BINGO! That message no longer appears it everything works as expected. In thinking about how that "visual voicemail" switch ever got turned off (since my voicemail used to work perfectly a few months ago), the only thing I can correlate it with is when I called the carrier to have international roaming turned on for a trip to Canada. The service rep at the carrier couldn't confirm that, but since it happened to both mine and my wife's phone at the same time, I'm fairly confident that's what caused it. So to everyone that has this issue, start by calling your carrier.

Similar questions

67 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Error 1034 when trying to set up voicemail greeting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.