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Hi, I am having trouble getting my Magic Mouse to work through bluetooth to my MacBook Air I have done everything correctly. The computer says it's connected but the curser doesn't respond!

I enabled Bluetooth in settings, Charged and turned on my Magic Mouse. In settings it searched and found my mouse. I connected, it shows the Magic Mouse is connected! but the Magic Mouse doesn't move the cursor! Bluetooth is busy looking for other devices!

The mouse worked fine on my old MacBook Air and initially on my new MacBook Air M2 It's baffled me! The Magic Mouse is relatively new (Can't change battery)

MacBook Air, macOS 13.0

Posted on Nov 16, 2023 2:51 AM

Question marked as Top-ranking reply

Posted on Jan 10, 2024 2:26 AM

Ganlareej wrote:

I enabled Bluetooth in settings, Charged and turned on my Magic Mouse. In settings it searched and found my mouse. I connected, it shows the Magic Mouse is connected! but the Magic Mouse doesn't move the cursor! Bluetooth is busy looking for other devices!
The mouse worked fine on my old MacBook Air and initially on my new MacBook Air M2 It's baffled me! The Magic Mouse is relatively new (Can't change battery)

The exact same Apple Magic Mouse must be UnPaired ( Forgotten ) from " my old MacBook Air "


This will allow it to be Paired to " new MacBook Air M2 "


The mouse can only be paired to one device at a time



Similar questions

4 replies
Question marked as Top-ranking reply

Jan 10, 2024 2:26 AM in response to Ganlareej

Ganlareej wrote:

I enabled Bluetooth in settings, Charged and turned on my Magic Mouse. In settings it searched and found my mouse. I connected, it shows the Magic Mouse is connected! but the Magic Mouse doesn't move the cursor! Bluetooth is busy looking for other devices!
The mouse worked fine on my old MacBook Air and initially on my new MacBook Air M2 It's baffled me! The Magic Mouse is relatively new (Can't change battery)

The exact same Apple Magic Mouse must be UnPaired ( Forgotten ) from " my old MacBook Air "


This will allow it to be Paired to " new MacBook Air M2 "


The mouse can only be paired to one device at a time



Jan 9, 2024 4:05 PM in response to Ganlareej

I have been having the same issue but with JLab's wireless epic mouse. It states that a connecting has been made on both devices but nothing happens when I try to interact with the mouse. I have tried exchanging the mouse for a new one of the same model but the problem still there while every other connected device works perfectly.

Jan 10, 2024 4:41 AM in response to Luis Sequeira1

Luis Sequeira1 wrote:

Good point, PRP_53.

And as we are about it, this is a pet peeve of mine: why use a mouse with a mac laptop? The trackpad is so awesome. In a crappy pc with an even crappier trackpad, I can see it, but in a MacBook not so much...

I suggest trying to use the mac without the mouse for an hour or two. Do you still want it back?

Agreed 👍


Though, one size does not fit all like OP

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Hi, I am having trouble getting my Magic Mouse to work through bluetooth to my MacBook Air I have done everything correctly. The computer says it's connected but the curser doesn't respond!

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