Whenever I log out, my Mac Studio crashes.

Question

Whenever I log out, my Mac Studio crashes.

Whenever I log out, my Mac Studio crashes. I have tried reinstalling the Sonoma OS and this doesn't solve the problem. I have a MacBook Air and the problem doesn't exist on this device.

Windows, Windows 10

Posted on Nov 16, 2023 9:20 AM

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Answer 1

Top-ranking reply

Grant Bennet-Alder

Level 10

142,021 points

Nov 16, 2023 9:23 AM in response to jaroldfromlongmont

Kernel Panic Reports are stored in the Folder at:

/Library/Logs/DiagnosticReports

If you copy and paste that string into:

Finder > Go menu > Go to Folder

it will take you to the Folder where those reports are stored.

Kernel panic reports are named with Date&Time and start or end in ‘panic’

If you find one, please post the entire report here, by using the “additional text” Icon in the reply footer (looks like a paper with writing).

Please don’t post more about 20 lines of any other types of reports — they are interminable, and any information useful for this purpose is on the first screenful.

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Answer 2

Nov 16, 2023 11:22 AM in response to jaroldfromlongmont

that crashed with a segmentation fault at address 0000bad.

looks like sabotage to me. by that I mean a Virus scanner you added has crashed your Mac "to protect you".

By far the easiest way to cause poor performance, instability, overheating and crashing is to install ANY third-party speeder-uppers, Cleaners, Optimizers, or Virus scanners. or a VPN that you installed yourself. The main reason is that they are relentless in scanning your files, non-stop, looking for things virus-like patterns in Everything. When completed, they do it all again.

The idea that a third party, with no special knowledge of the inner workings of MacOS, can somehow find a simple way to protect your computer — that is not already being done by MacOS itself — suggests that the MacOS developers are somehow "holding out on you". That is absurd.

You should remove any and all (other than Apple built-in) virus scanners, speeder uppers, optimizers, cleaners, App deleters or VPN packages you installed yourself, or anything of that ilk.

Third-party file Sync-ers such as DropBox, BackBlaze, OneDrive, or GoogleDrive can ruin performance, but are not inherently dangerous.

Effective defenses against malware and ot… - Apple Community

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Answer 3

Nov 16, 2023 9:43 AM in response to jaroldfromlongmont

is that from a date&time where you experienced a crash?

please post a bit more of one of those from when you KNOW it crashed.

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Answer 4

Nov 16, 2023 10:06 AM in response to Grant Bennet-Alder

I'm in the process of learning about Macs (lifelong PC user). Therefore, I know very little about the MacOS. Here is something else I located called: panic-base-2023-11-13-133612.panic.

{"bug_type":"210","timestamp":"2023-11-13 13:36:12.00 -0700","os_version":"macOS 14.1.1 (23B81)","roots_installed":0,"incident_id":"FD12D7EB-E2DF-4733-8329-26C0FACDE693"}

{

"build" : "macOS 14.1.1 (23B81)",

"product" : "Mac14,14",

"socId" : "6022",

"socRevision" : "11",

"incident" : "FD12D7EB-E2DF-4733-8329-26C0FACDE693",

"crashReporterKey" : "3566EBB1-DD2E-BA29-ACAB-33141BFF74DA",

"kernel" : "Darwin Kernel Version 23.1.0: Mon Oct 9 21:28:45 PDT 2023; root:xnu-10002.41.9~6\/RELEASE_ARM64_T6020",

"date" : "2023-11-13 13:36:12.83 -0700",

"panicString" : "Unexpected SoC (system) watchdog reset occurred after panic save chip reset initiated",

"panicFlags" : "0x0",

"bug_type" : "210",

"foregroundAppHash" : "0",

"utilizationMetricPanicRegionSizeInBytes" : "18446744073709551615",

"utilizationMetricUsedSizeInBytes" : "18446744073709551615",

"utilizationMetricPercentUsed" : "18446744073709551615",

"utilizationMetricPanicLogLengthInBytes" : "18446744073709551615",

"utilizationMetricStackshotLengthInBytes" : "18446744073709551615",

"utilizationMetricOtherLogLengthInBytes" : "18446744073709551615",

"binaryImages" : [],

"notes" : ["missing stackshot buffer or size"]

}

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Answer 5

Nov 16, 2023 9:39 AM in response to Grant Bennet-Alder

Thanks for your assistance. Below is one of the diagnostic reports.

{"os_version":"macOS 14.1.1 (23B81)","bug_type":"115","timestamp":"2023-11-14 14:33:40.00 -0700","name":"Reset count","roots_installed":0,"incident_id":"7EE54AD4-4840-482D-BE5C-5405E5863B3E"}

Incident Identifier: 7EE54AD4-4840-482D-BE5C-5405E5863B3E

CrashReporter Key: 3566EBB1-DD2E-BA29-ACAB-33141BFF74DA

Date: 2023-11-14 14:33:40.46 -0700

Reset count: 1

Boot failure count: 0

Boot faults:

Boot stage: 0x0

Boot app: 0

socId: 6022

socRevision: 11

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Answer 6

Nov 16, 2023 10:41 AM in response to jaroldfromlongmont

I also located this:

mds_stores, 16 Nov 2023

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Whenever I log out, my Mac Studio crashes.

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